Category: PPC

Google heightens adult ad policy enforcement after Reuters finds illicit ads

This week, Google will improve enforcement of ad policies pertaining to underaged users, according to Reuters. Google’s renewed focus on these policies came after Reuters discovered ads for sex toys, liquor and high-risk investments in its search results that violate the company’s attempts to comply with UK regulations.

Why we care. Advertisers in age-sensitive categories are unlikely to specifically target children and having their ads shown to minors is a potentially bad look from a brand safety standpoint.

Better enforcement can and should help prevent this scenario, enabling advertisers to better trust Google’s systems. However, the case can also be made that these types of ads should never have made it through Google’s safeguards.

“According to posts on online advertising forums and two advertisers, Google’s enforcement has been spotty,” Paresh Dave wrote for Reuters, “The advertisers . . said they have been frustrated about significant lost sales due to Google’s search engine correctly blocking their ads from signed-out users while erroneously allowing their competitors’ ads.”

Google: ‘The ads in question were mislabeled.’ “We have policies in place that limit where we show certain age-sensitive ad categories,” Google told Reuters. “The ads in question were mislabeled and in this instance should have been restricted from serving. We are taking immediate steps to address this issue,” the company said.

Privacy and protection for minors. Heightened concern over user privacy has increased scrutiny over how platforms protect underaged users.

In August 2021, Google announced that it would block ad targeting based on age, gender or interests of users under 18. It also added the ability for users under 18 (or their parent or guardian) to request removal of their images from Google Image results and automatically enabled SafeSearch for users under 18. Beyond search, the company also made YouTube’s default upload mode private for children aged 13-17.

Instagram announced similar changes, disabling interest and activity-based targeting of underage users in July 2021.

The post Google heightens adult ad policy enforcement after Reuters finds illicit ads appeared first on Search Engine Land.

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Jason January 19, 2022 0 Comments

Google Ads’ updated Experiments page sheds campaign drafts and adds experiment sync

Google Ads is rolling out an updated Experiments page, the company announced Wednesday. In the new Experiments pages, advertisers no longer have to create a separate campaign draft and changes made to the original campaign are automatically synced to the experiment as well.

An example of an experiment summary within Google Ads. Image: Google.

Why we care. This streamlined experiments workflow saves advertisers time by eliminating campaign draft creation. Similarly, the experiment sync feature is also a timesaver because advertisers may no longer have to manually copy changes over from their original campaigns, which can be particularly time-consuming when running multiple experiments simultaneously.

And, the ability to apply the changes from an experiment to the base campaign with just one click also makes implementation easier.

The new Experiments workflow. First spotted by numerous PPC professionals in December 2021, one of the main features of the new workflow is the ability to set up an experiment in a single step, without having to create a campaign draft.

During experiment setup, advertisers can designate how much of their original campaign’s budget and traffic they’d like to use and how long they’d like the experiment to run for. Performance can be monitored from the Experiments page and changes can be applied to the original campaign with a single click.

Automatically sync experiments. The new experiment sync feature automatically updates the trial with any changes made to the base campaign.

The experiment sync option in Google Ads.
The experiment sync option in Google Ads. Image: Google.

Sync is turned on by default whenever a new experiment is created. However, it can’t be turned on for trials that have been scheduled or are already running. All changes made by experiment sync are reported within the account’s change history.

The post Google Ads’ updated Experiments page sheds campaign drafts and adds experiment sync appeared first on Search Engine Land.

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Jason January 19, 2022 0 Comments

Google Ads bug again for Gmail on desktop Safari browsers

Google has confirmed a bug impacting how ads are served on Gmail desktop with Safari browsers. This is impacting only Google Ads that should be served in Gmail for users accessing their email using the Safari desktop browser.

What is the issue. The issue seems to be an issue with displaying or serving the ads to this “significant subset of users” on Safari desktop while accessing Gmail.

When it started. Google said this issue first started on Saturday morning, January 15, 2022 at 9:36 AM UTC.

When will we know more. Google said that it plans on giving us an update on Tuesday, January 18, 2022 at 8:00 PM UTC. Google said “we will provide an update by Jan 18, 2022, 8:00 PM UTC detailing when we expect to resolve the problem.”

Again. Yes, this happened a couple of weeks ago to the same subset of users back in late December.

Why we care. If you are running Google Ads for Gmail users, then you may see a dip in the number of ads being served. This is a known issue that Google is working to resolve.

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Jason January 16, 2022 0 Comments

Google Ads to allow ads for sport betting in New York

New York state will begin allowing mobile or online sports bets to be placed beginning Saturday, January 8, 2022. With that Google has updated its Google Ads gambling policy to allow ads for sports betting from certified and state-licensed entities in New York State. This was confirmed by the New York State Gaming Commission yesterday and it goes into effect tomorrow at 9am local time.

The announcement. Google posted the announcement saying “in January 2022, the Google Ads Gambling and games policy United States country-specifics will be updated. We will begin to accept and run ads for sports betting from certified, state-licensed entities in New York from January 8.”

Google added “aAdvertisers must apply for certification” and “application for certification will be open to advertisers who wish to promote online gambling content in this region on January 7, 2022.”

Google wont update the policy until tomorrow but it will be updated tomorrow. Google wrote “the Gambling and games policy page will be updated when the policy goes into effect.”

Why the change. The Supreme Court overturned the Professional and Amateur Sports Protection Act, a 1992 federal law that restricted all but a handful of states from legalizing sports gambling.

Who is impacted. Well, you can expect gambling sites and apps from companies like Caesars Sportsbook, DraftKings, FanDuel, and Rush Street Interactive to jump at this.

Why we care. If you have clients or run ads for a company that does sports betting online, then you may want to look to expand your Google Ads for New Yorkers.

The post Google Ads to allow ads for sport betting in New York appeared first on Search Engine Land.

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Jason January 8, 2022 0 Comments

Google AdSense related search experiments re-enabled

Google has announced that it has re-enabled the AdSense related search experiments. Google said as of January 6, 2022 AdSense publishers can once again create Related search Custom search style experiments in your AdSense account.

Paused for 8-months. Google actually originally announced the company was just pausing the related search experiments for a couple of months. Well, that lingered on for a total of eight-months and now over eight-months later, Google has unpaused this feature.

The original pause announcement, which was changed slightly, now reads:

We would like to inform you about a few changes that impact your ability to create Custom search style experiments, specifically for your Related search styles in your AdSense account.

Beginning May 10, 2021, you will not be able to create new experiments for your Related search styles in your AdSense account. Your existing Related search experiments that are currently in progress will also stop on May 10, 2021. Please note that this change does not prevent you from creating experiments for other elements of your styles (e.g., search ads, shopping ads).

Our engineering teams are working hard to bring this functionality back.

Thank you for your understanding and we apologize for any inconvenience caused.

Where to access. You should be able to see this option under the “optimization” section and within the “experiments” tab in the AdSense console.

Why we care. If you missed using the related search experiments feature for your AdSense ads on your site, you can now re-enable it. It might be worth testing the feature if you have not done so for a while.

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Jason January 7, 2022 0 Comments

Google Ads error tells advertisers exact match keywords are saving as broad match

Search marketers entering exact match keywords may see an alert towards the bottom of their Google Ads interface stating, “Broad match keywords are on. Keywords will be saved as broad match.” This message is an error and has no impact on how keywords are saved, Ginny Marvin, ads product liaison at Google, has confirmed.

Image: Drew Cannon.

Tip of the hat to Drew Cannon for bringing this to our attention.

Google is working to remove the incorrect message. “This message is an error that we are working to remove,” Marvin said on Twitter, “The message was intended for a potential opt-in experiment, but it has no impact on how keywords are saved or the traffic to which these keywords match. Our apologies for the confusion.”

Why we care. This message tells advertisers exactly what they don’t want to see when using exact match keywords, so it can be frustrating and cause them to question whether the platform is functioning properly. However, the ability to save exact match keywords remains intact, despite the confusing alert, so you can carry on as usual. And, Google is working on a fix, so the message should go away soon.

The post Google Ads error tells advertisers exact match keywords are saving as broad match appeared first on Search Engine Land.

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Jason January 7, 2022 0 Comments

How to automate your ad copy without sacrificing control

“The more the platforms automate, the more we, as search marketers, lose control.” That has largely been the rhetoric over the years, and while there is certainly some truth to it, there are techniques that can help you reap the benefits of automation without sacrificing control.

Google has already announced plans to deprecate expanded text ads (ETAs), leaving advertisers with no choice but to embrace responsive search ads (RSAs). However, marketers can still use what they have learned from ETAs to improve their RSAs, increasing their chances of a successful transition. At SMX Next, Joe Martinez, co-founder at Paid Media Pros, shared how he benchmarks with ETAs to get the most out of the automated capabilities of RSAs.

Create ETAs to use later

“RSAs can really be hit or miss,” Martinez said, noting that “The reporting for this ad format is fairly poor.” “They [Google] give you a ‘good,’ ‘better,’ ‘best’-type aspect of how your ads are performing and we still see the overall metrics within the main columns, but we don’t get the right information on which combinations of the responsive search ads are performing best, because we can add in a variety of different headlines, different descriptions, but we don’t know what combinations are working.”

This lack of performance transparency is even more troubling for advertisers that currently rely on expanded text ads, since Google is sunsetting the format in June 2022.

“So, to prepare for this, you need to start making sure that you are focusing on adding as many expanded text ads in your account as possible,” Martinez said, “I’ve typically held around three to four expanded text ads — well, now we’re starting to add even more.”

Image: Joe Martinez and Michelle Morgan.

By doing so, “We’re saying, ‘Okay, if I am going to eventually have to enter in a variety of different headlines and descriptions into my RSAs, I want to make sure that I’m entering the right ones — the ones that are going to perform the best when I am forced to use the RSA format,” he explained.

In addition to establishing a performance benchmark, how these ETAs perform should inform the creation of your RSAs when you eventually have to move your ads over to that format. “We’re making sure that we’re doing a bunch of varieties [of ETAs] so we know specifically which combinations are working because we’re controlling that with ETAs,” Martinez said.

To get the best benchmarks using this method, advertisers should ensure that their ads are set to rotate evenly so that impression share is divided across both ETAs and RSAs.

RELATED: RSAs vs ETAs, how, when, and why PPC experts use them

Pin headlines and descriptions accordingly

The RSA format allows advertisers to add up to 15 headlines and 4 descriptions, which can be pinned to specific positions. By benchmarking with ETAs (as described above), advertisers can take those findings and use them to pin headlines and descriptions in RSAs to gain more ETA-like functionality from them: “We’re pretty much creating our own expanded text ad within the RSA format,” Martinez said.

A slide showing pinned ad components.
Image: Joe Martinez and Michelle Morgan.

“Now, Google will say it can potentially hurt your Ad Rank if you’re not giving it [Google Ads’ machine learning systems] the full amount of options and combinations that Google would like,” he said, noting that, for some advertisers, this is a worthwhile compromise: “Okay, you may hurt your Ad Rank, that’s fine. But, we do understand in certain industries, control and order of message is very necessary.”

Despite the potential decrease in Ad Rank, advertisers in highly regulated industries may have to rely on pinning because, in some organizations, legal departments might have to approve every piece of ad copy that is written.

“So sometimes you may have to sacrifice on the Ad Rank just to make sure that your ad copy is on brand, it’s correct and you’re not going to get in trouble within your specific industry,” Martinez said.

For advertisers that aren’t bound to such stringent policies, pinning can still help create the experience you want to deliver to users, which may also justify any potential hit to your Ad Rank score, he added.

Utilize ad customizers

Ad customizers can provide additional control without sacrificing the flexibility that RSAs have to offer. You can use them to automatically insert keywords, a countdown timer, location, price, inventory count, discount rates or product names, for example.

A slide showing ad customizers within RSAs.
Image: Joe Martinez and Michelle Morgan.

“As you’re grouping and testing out different types of headlines within your expanded text ads, keep note: If your ad customizer ads are performing better, you may want to add those into your new responsive search ads and possibly pin them in certain locations,” Martinez said.

However, advertisers using this technique should be aware that there are no IF functions for RSAs.

A slide describing the lack of IF functions in RSAs.
Image: Joe Martinez and Michelle Morgan.

“We’re losing that function and it makes sense because there are already so many different combinations that we really wouldn’t be able to see if an IF function customizer was working with RSAs,” he said, “So if you are using that one and you love it, test it out, understand which audience is seeing that one ad or that one variable, then you can start focusing on restructuring your campaign to a specific audience just to make sure that they’re seeing the proper headline that performed better for that particular audience.”

Unlock the potential of your RSAs before ETAs go away 

RSAs are already the default ad type for Search campaigns, but, on its way out, the ETA format still offers advertisers one of the most important tools for successful campaigns — data. Start adding more ETAs to your campaigns ahead of the June 2022 deprecation date to prepare your brand (or your client’s brand) for a smooth transition.

Watch the full SMX Next presentation here (free registration required).

The post How to automate your ad copy without sacrificing control appeared first on Search Engine Land.

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Jason January 5, 2022 0 Comments

Meta will remove targeting options for sensitive topics on January 19

Meta will remove certain targeting options relating to sensitive topics on January 19, 2022. “Health causes,” “sexual orientation,” “religious practices and groups,” and “political beliefs, social issues, causes, organizations and figures,” were among the examples of targeting options slated for deprecation.

Why we care. Facebook advertisers should ensure that they are not relying on the targeting options mentioned below or any other targeting options that may relate to sensitive topics, as those will likely be deprecated at some point as well.

Although the options mentioned below are going away on January 19, 2022, campaigns will continue to deliver for about eight weeks after that, until March 17, 2022, which should give advertisers some time to test out alternatives.

Sensitive targeting options. “We will be removing some Detailed Targeting options because they relate to topics people may perceive as sensitive, such as targeting options relating to causes, organizations, or public figures that relate to health, race or ethnicity, political affiliation, religion, or sexual orientation,” Meta said in the announcement. The company provided the following examples of targeting options that will be removed:

  • Health causes (e.g., “Lung cancer awareness”, “World Diabetes Day”, “Chemotherapy”).
  • Sexual orientation (e.g., “same-sex marriage” and “LGBT culture”).
  • Religious practices and groups (e.g., “Catholic Church” and “Jewish holidays”).
  • Political beliefs, social issues, causes, organizations and figures.

Campaigns can continue to deliver to impacted targeting options until March 17, 2022, “in the vast majority of cases,” Meta said. Until March 17, advertisers will be able to make most edits at the campaign level without affecting targeting. However, some changes at the ad set level may update your target audience (for example, changes to placements, targeting options, etc).

After March 17, edits for impacted campaigns will not be possible at the campaign, ad set or ad level.

Meta will also remove redundant targeting options. The company will also remove targeting options that haven’t been widely adopted, citing that they may be redundant with other options or be too granular, although it did not specify which options. Meta has done this before in previous updates as well.

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Jason January 3, 2022 0 Comments

4 tips for creating visually stunning display ads

Advertisers aren’t just competing against other brands for their audience’s attention. “Nowadays, the digital environment is so busy, we’re also competing against our best friend’s new babies and puppies and really great pictures of food,” Rebecca Debono, creative director at Jump 450 Media and formerly director of creative strategy at 3Q Digital, said at SMX Create.

With so many platforms, technologies and distractions available, it can be incredibly difficult to make ads that actually engage consumers. At SMX Create, Debono and Julia Thiel, VP executive creative director at 3Q Digital, shared their considerations for creating visually stunning ads to help brands cut through the noise and address customers’ motivators as well as barriers that may be clogging your sales funnel.

Design for the part of the funnel you’re targeting

Using different ads to address each part of the sales funnel ensures that you’ve got a pipeline that speaks to all potential audiences, regardless of whether they’re totally new to your brand or are on the tipping point of converting. Below are some goals that Debono associated with ads at different stages of the funnel.

  • Top of the funnel: Introduce your brand and generate audience interest.
  • Middle of the funnel: Educate audiences about your brand/product and entice them with your offerings.
  • Bottom of the funnel: Encourage the audience to take action.
Image: Rebecca Debono.

“Starting at the top, it’s got clear logo placement, that really helps to build brand awareness,” Debono said, referring to a top-of-funnel ad example (shown above). The logo is also prominent on the product itself, which is made more eye-catching by an on-brand background pattern. The background of the ad might also stand out on a white or black website background and uses the company’s brand colors.

The text elements clearly showcase the product’s value proposition and encourage potential customers to move further along the funnel with a strong CTA. Advertisers can also use movement or animation and text overlays to capture people’s attention, Debono added.

“As we start to move down from the top of the funnel and into the middle, I want to talk about how to really speak to certain audiences,” Debono said, noting that the typical creative process might involve iterating on a top-performing creative asset so that it can be used to target a broad audience.

“It’s not a wrong process, but we find that, as we start to get more mid-funnel, this process is often missing a step,” she said, “And that step is what motivates people, what is going to get them to buy or what is their barrier to entry?” Digging into customer personas can help advertisers address customers’ motivators as well as barriers, Debono said.

An infographic showing personas and their motivators/barriers as points to address with ad messaging.
Image: Rebecca Debono.

“Maybe the barrier is that there won’t be a flavor for me,” she provided as an example, “And so we could hit them with a message that there are 36 flavors that they could try.” Likewise, your messaging could help build a stronger connection with audiences by appealing to their motivators (with messaging like “freshly picked ingredients” for health-conscious consumers) or eliminating barriers (such as local availability, with incentives like free shipping).

Examples of bottom-of-the-funnel ads.
Image: Rebecca Debono.

As examples of successful bottom-of-funnel ads, Debono showed a collection of assets for Kombucha brand Suja (shown above). She called out the following factors behind successful performance ads:

  • The product is prominently displayed for more visual impact. This also informs audiences of what they’re potentially buying.
  • Offers to save money might nudge bottom-of-the-funnel customers to convert.
  • Strong CTAs give customers a clear idea of what to do next.
  • The text and visuals are simple, because bottom-of-the-funnel customers are likely already familiar with your brand and products.

Differentiate your brand by differentiating your ads

A collage of similar-looking kombucha ads.
Image: Rebecca Debono.

“Being different and standing out in a sea of sameness, especially if you’re in a crowded category, is super important,” Debono said, adding that customers may not understand what brand an ad is from if every brand appears visually similar, as it does in the image above.

In the example below, she highlighted an ad that disrupts the pattern: Instead of focusing on the product itself, the ad seeks to relate directly to the target audience by highlighting the lifestyle that the brand wants to associate with the product. It’s also accompanied by a unique CTA (“Follow your gut”), which also helps the ad stand out.

Health-Ade Kombucha's "standard" ads compared against their "disruptive" ads.
Image: Rebecca Debono.

Although showcasing product imagery is typically best practice, distinguishing yourself from competitors may help increase conversions, so advertisers should keep an eye on the landscape they’re advertising in to know which type of creative to use.

“Being disruptive doesn’t mean you have to completely throw your brand guidelines out the window and do something that doesn’t even look like it’s from your brand,” Debono said, pointing to another example (below) in which a company used the same fonts and colors to create a sense of cohesion.

Visual ads comparisons for the same brand.
Image: Rebecca Debono.

“You can tell that both of these ad themes are from the same brand, but they’re just discernibly different and that’s what makes a really great disruptive ad,” she said.

Using original graphics and photos, as opposed to stock images, can also help your brand differentiate itself. “There’s nothing wrong with the stock image . . . except that the whole world can use that same image if they want to,” Thiel said, adding that the same goes for stock video footage, stock illustrations and stock icons.

For advertisers that may be bound to using stock images (perhaps due to budget constraints, for example), “one solution could be to at least put your own spin on it and overlay your brand colors on the image, maybe you use a different crop,” or add your logo to it, she recommended.

Consider the elements of your brand kit

Determining the right colors to represent your brand often comes down to the psychology of each color and what you want to associate your brand with. The colors your competitors are already using and the right mixture of colors to ensure that your ads will attract your audience’s gaze (usually by including a brighter color) are also important factors.

The psychology associated with various colors.
Image: Julia Thiel.

“Your logo is your storefront — you want it to stand for everything you do,” Thiel said, “So the first step here when designing a logo is to think about what your brand should say.”

An example of 3Q Digital's brand kit.
Image: Julia Thiel.

Using her agency’s logo as an example, she pointed out that the intertwining of the “3” and the “Q” are meant to convey partnership. She also pointed to the blend of strong and contrasting colors as well as unique iconography to create a visual signature on your ads. “Lastly, but not the least important, is the typeface should always compliment your logo and, in the digital ad context, it also really needs to be highly legible,” she said.

“At a minimum, in your ads, you should always use your logo, your brand font and your brand colors — not all of them at once, but some of them,” Thiel added.

Factor in the format

“There are some challenges when working with RDAs [Responsive Display Ads],” Thiel said, “For example, when it comes to the image and on-image text, some of the banners are very, very small, and they leave very little room for your image.”

Examples of responsive display ad formats.
Image: Julia Thiel.

Because the placement is responsive, the cropping of your banner might be out of your control as well. “In my opinion, it is not a good idea to have on-image text on RDAs, period,” she said, noting that on-image text can impede your visual branding.

“Headlines and descriptions in RDAs are mixed and matched when served,” Thiel said, “So all of the combinations have to make sense. The banner image can also be matched with all the different combinations of headlines and descriptions, so the visual has to work with all the combinations as well.” Additionally, the copy can be served without the banner image, “so it [the ad copy] really needs to speak for itself,” she emphasized.

When designing for Responsive Display Ads, Thiel recommends:

  • Being concise with your copy rather than cramming all the content into the visual part of the banner.
  • Keeping in mind that the copy is just as important as the banner.
  • Creating strong on-brand headlines and descriptions that can be mixed and matched.
  • Filling the image space with bright, eye-catching imagery that is really easy to understand at first glance and at a very small size.

Don’t overlook the creative — it’s one of your biggest levers

As the PPC industry becomes increasingly reliant on signals and automated systems, advertisers may feel like there are fewer ways to differentiate their brand or directly influence campaigns.

“It used to be that the best bidding strategy or the best targeting strategy would kind of win out, but in a world of automation, truly, creative is one of the biggest levers that we have to pull in order to stand out and make a great campaign,” Debono said.

The post 4 tips for creating visually stunning display ads appeared first on Search Engine Land.

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Jason December 29, 2021 0 Comments

Google rolls out placement exclusions for Smart Shopping campaigns

The ability to exclude undesirable ad placements for Smart Shopping campaigns has been spotted in the Google Ads interface. Placement exclusions can be applied to the Google Display Network and YouTube, according to the screenshot (below).

The “Exclude placements” menu in Google Ads. Image: Davey Stokkers and Fabio Antichi.

We’ve reached out to Google for more details about this feature but have not received a response at the time of publication. Tip of the hat to Davey Stokkers and Fabio Antichi for first spotting this feature, and Gianpaolo Lorusso for bringing it to our attention.

Why we care

More and more consumers are seeking to purchase from brands that align with their ethics and values. Being able to control what your ads appear alongside can help you prevent unwanted brand associations, which can, in turn, affect your conversion rates.

Additionally, Smart Shopping and Local campaigns will be bundled into Performance Max campaigns sometime in 2022. It’s not clear whether placement exclusions will still be available when that occurs. We will update this article with more details when we receive a response from Google.

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Jason December 28, 2021 0 Comments