Category: PPC

Microsoft Advertising extends Shopping campaigns to more markets

Microsoft Advertising’s Shopping campaigns will roll out in new markets in Latin America over the coming weeks, the company announced Tuesday. In addition, Marketing with Purpose attributes will become available globally, multi-asset Audience Ads are being tested in closed beta and the company also plans to roll out seasonality adjustments for automated bidding this month.

New markets for Shopping campaigns. Shopping campaigns will become available for brands advertising in Argentina, Brazil, Chile, Colombia, Mexico, Peru and Venezuela over the next few weeks. Advertisers will also be able to extend Shopping campaigns to the Microsoft Audience Network as well.

Marketing with Purpose attributes now available globally. Microsoft’s Marketing with Purpose business attributes, which first launched in September 2021, are now available in all markets.

An example of a Marketing with Purpose attribute. Image: Microsoft Advertising.

Marketing with Purpose business attributes help advertisers convey unique selling propositions within their ads. There are now 32 attributes available across four categories: Inclusion, Environmental, Community/social responsibility and Accessibility. 

Multi-asset Audience Ads in pilot. Microsoft is now testing multi-asset Audience Ads. With this update, advertisers can add up to 16 images, up to 15 short headlines, up to five long headlines, and up to five descriptions for the platform to automatically match and serve the best performing combinations to audiences.

Interested advertisers can opt into this pilot by reaching out to their Microsoft Advertising account representative.

Google Import gets more support. Those that import their campaigns from Google Ads are now able to also import their image extensions into search and audience campaigns via Google Import. Advertisers can find their imported image assets in their image library.

Seasonality adjustments for automated bidding. Seasonality adjustments for automated bidding will roll out later this month. This feature is supported for Search campaigns (including Search campaigns extended to the Microsoft Audience Network), Shopping campaigns and Dynamic Search Ads campaigns.

Why we care. These updates, which are designed to offer advertisers better automation and more capabilities, are another installment in a years-long streak of incremental improvements for Microsoft Advertising. 

The expansion of Shopping campaigns, for example, provides advertisers with another non-Google channel they can use to reach their audiences in Latin America. Multi-asset Audience Ads may soon have more input fields, which Microsoft Advertising’s systems can use to generate more combinations that may potentially resonate with more customers. Seasonality adjustments for automated bidding can help address short-term fluctuations without a long-term effect on learning. And, the company continues to show its commitment to making the transition from Google Ads to Microsoft Advertising seamless through its steady buildout of Google Import features.

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Jason March 1, 2022 0 Comments

Google AdSense separates YouTube earnings into its own payments account

Google AdSense will separate YouTube earnings into its own AdSense for YouTube homepage and payments account, the company announced Wednesday. The change will begin in March and roll out over the following months.

YouTube publishers were first made aware of this change in an email sent by Google in January.

Why we care. Soon, YouTube earnings will no longer appear alongside AdSense earnings. Making note of this change and alerting colleagues and/or stakeholders will help eliminate confusion when the change rolls out.

AdSense publishers aren’t actually earning less, those earnings are simply being reorganized. Unfortunately for some, it may take longer to reach the payment thresholds since AdSense and YouTube now each have their own threshold.

Separate payment thresholds. YouTube earnings will be bucketed into its own payments account, meaning that YouTube and AdSense payments accounts will have separate payment thresholds. This could affect payment timing for some as it may take more time to reach the payment threshold.


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Jason February 23, 2022 0 Comments

Google AdSense earnings report may be buggy

Google AdSense publishers have been complaining this morning that the report that shows their estimated earnings on the AdSense console overview page is wrong and significantly lower than what is expected. It seems there is some sort of bug with the report on the overview page, but the reports within the reporting tab seem to be more aligned with expected publisher earnings.

The complaints. There are a number of complaints in the AdSense forums that have concerned publishers worried that something is wrong and their AdSense earnings have dropped significantly from what they normally see on a daily or monthly basis. There is one thread that has the most detail, which can be found over here.

A top contributor, not a Google employee but a volunteer recognized by Google as someone who is helpful in the forums, wrote “Looks like there are issues with the statistics on the main dashboard page (it’s happening to my account too): go to the Reports tab which seems to be showing the accurate figures.”

Don’t panic. There is no need to panic, just yet, it seems like this is a widespread issue where many publishers are waking up to these reporting glitches. Google has yet to confirm that there is a bug but it seems like the reports are not all matching up and there may be some reporting pipeline delay.

Why we care. If you noticed your AdSense earnings are unusually low this morning from the overview page report, you are not alone. Dig into the reporting tab to confirm the estimated earnings look accurate and you can alway reach out to AdSense support for help.

We have yet to receive a confirmation from Google on the issue, but if and when we do, we will update this story.

Postscript. Google has confirmed the issue over here saying “We’re aware of a problem with AdSense affecting a majority of users. We will provide an update by Feb 23, 2022, 7:00 PM UTC detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. The affected users are able to access AdSense, but may not have access to the most recent data. AdSense is currently double-counting metrics when using the Sites dimension / breakdown.”


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Jason February 23, 2022 0 Comments

Microsoft Advertising auto-apply recommendations are out of beta and advertisers are opted in by default

Auto-apply recommendations in Microsoft Advertising are now out of beta and generally available, the company announced Monday. By default, advertisers are opted into all five of the platform’s recommendation types (more on that below).

Why we care. Microsoft Advertising first launched this feature in beta in March 2021 and now it’s widely available, which means it can potentially help more advertisers save time when creating ads or optimizing their campaigns.

While opting into auto-apply recommendations won’t increase your budgets, it’s still authorizing the platform to make changes on your behalf, without your involvement. Advertisers should assess whether that’s acceptable for them and opt out if it’s not.

Five types of recommendations. Microsoft Advertising currently offers the following auto-apply recommendation types:

  • Create Expanded Text Ads.
  • Create Responsive Search Ads.
  • Create multimedia ads.
  • Remove negative keywords conflicts.
  • Fix conversion goal setting issue.

Advertisers are opted into all five recommendation types by default; opting in does not increase budgets.

View scheduled recommendations. Recommendations that will automatically apply are viewable in the “Scheduled to auto-apply” section of the Recommendations page.

A “Scheduled to auto-apply” card. Image: Microsoft Advertising.

The cards in this section provide a short description of the potential issue, the date the recommendation will be automatically applied, and advertisers can also view the recommendation from this card.

Email notifications can be enabled for recommendations by switching on the “Ad performance optimization” email preference for all account managers. Recommendations are automatically applied seven days after the email notification is sent.

Reference recommendation history. Advertisers have two ways to keep tabs on applied recommendations:

  • The Change history page – Select “Recommendations auto apply” in the Change history page to show changes made by auto-apply recommendations within a given timeframe.
  • The clock icon – Click on the clock icon that appears in the top-right corner of the Recommendations pages to view your applied recommendations history. Select the “Auto applied” tab to see the auto-apply history for the previous 30 days.

Opt out. Advertisers can opt out at any time by navigating to the auto-apply recommendation control center (the thunderbolt icon on the top-right side of the Recommendations page, shown below).

The Recommendations page in Microsoft Advertising
The Recommendations page in Microsoft Advertising. Image: Microsoft.

From there, uncheck each recommendation type that you don’t want to automatically apply. Note: These recommendations can still be manually applied in the future.

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Jason February 22, 2022 0 Comments

Google vs. Edible Arrangements: Court rejects ‘theft’ claim

The Supreme Court of Georgia has rejected an attempt by Edible Arrangements to sue Google for theft, conversion, and racketeering. This legal fight dates back to 2018, when Edible Arrangements, which sells fruit baskets, platters and other treats, filed a federal lawsuit against Google for trademark infringement and unfair competition.

The claim. Edible IP, which owns the trademarks and intellectual property of Edible Arrangements, claimed that Google selling the keyword “Edible Arrangements” to competitors violates Georgia law. Edible said Google began auctioning the “Edible Arrangements” keyword to advertisers in “approximately 2011.” 

This amounted to “theft” because Google never contracted with Edible IP for the right to use the Edible Arrangements name. The Georgia case was not about trademark infringement. It was about Google directly selling its name and “goodwill” to competitors.

One other thing to note is Google’s Advertising Policies Help page, which states: “We don’t investigate or restrict trademarks as keywords.” That means anyone can bid on your branded terms.

The decision. Not surprisingly, the court sided with Google. Selling keywords doesn’t rise to the level of theft. According to the ruling:

“… trade names are only protected from use by others to the extent that such use is deceptive or there is a likelihood of confusion by the public. … The common law likewise does not provide a basis for Edible IP’s civil theft claim. Under the common law, a cause of action based on the use of a trademark or trade name has also generally been predicated on either an intent to cause consumer confusion or the likelihood of creating confusion or misunderstanding.”

EDIBLE IP, LLC v. GOOGLE, LLC

In short, Edible IP failed to argue that Google’s usage of the Edible name led to any consumer confusion or that Google had any intention to deceive the public, according to the court.

You can read the full ruling here.

Why we care. If you work for a brand or business and find yourself in a similar situation where others are using your trademark or name as keywords on Google Ads, the odds are not going to be in your favor. Google has faced and won numerous (though not all) cases involving trademarks over the years. This ruling doesn’t change anything in how Google Ads works or you do your day-to-day job, but this is a good reminder that it’s always important to understand what keywords you can and can’t use in your search ads. 

Here’s some past Search Engine Land coverage of similar cases:

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Jason February 17, 2022 0 Comments

Facebook is still underreporting iOS web conversions, but not as much as before

Facebook estimates that, in aggregate, it is now underreporting iOS web conversions by approximately 8%, down from the 15% in September 2021. The company cited increased adoption of best practices as the main reason for this improvement.

Why we care. While this figure can vary for individual advertisers, 8% is roughly half of 15%, meaning that iOS conversion reporting has gotten a lot better for Facebook advertisers. Still, it’s not completely accurate, which could mean that conversions may be higher than reported for some businesses.

In addition, Facebook expects some degree of underreporting to remain as part of its baseline.

Why Facebook is underreporting. The social media company has cited Apple’s iOS privacy changes as one reason for its diminished reporting capabilities. App Tracking Transparency enables iOS users to request that apps not track their activity, which limits Facebook’s (and other apps’)  ability to track users for advertising purposes.

Facebook has been very vocal about its opposition to Apple’s privacy measures and has even ran full-page newspaper ads against the changes.

Recommendations for better web conversion campaign reporting. For more accurate conversion reporting, Facebook recommends that advertisers running web conversion campaigns:

  • Integrate with the Conversions API – This can create a direct connection between your marketing data (from your server, website platform or CRM) and Facebook.
  • Verify all domains – This can be especially important for conversions across multiple domains (i.e., websites that use redirectors or geo-redirects).
  • Allow enough time before analyzing campaign performance – Due to the nature of delayed data and modeled reporting, Facebook recommends waiting at least 72 hours (or the full length of the optimization window you’ve selected) before evaluating performance.
  • Align conversion events with campaign priorities – The order of your events in Event Manager should reflect your priorities (e.g., if purchases are your most valuable goal, ensure that purchases are in the number one position).

Recommendations for better app conversion campaign reporting. For those running app conversion campaigns, Facebook recommends:

  • Using a 24-hour conversion window – This helps Facebook’s systems optimize for faster and more predictable feedback cycles.
  • Optimizing for your business objective – Miscategorizing your objective can make it more difficult for Facebook to optimize for that objective.

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Jason February 16, 2022 0 Comments

Snapchat introduces attributable mid-roll ads for Snap Stories

Snapchat is launching mid-roll ads for Snap Star Stories, the company announced Monday. The new, attributable ad product is currently in closed beta and the company expects to roll it out more widely later this year.

Why we care. This new feature gives advertisers another product they can use to reach potential customers. Being able to tie conversions from these ads to a given creator also helps advertisers understand their ROI.

Since creators will get a slice of the revenue generated by their mid-roll Snap Stories, the format might encourage more adoption among influencers, which could, in turn, also increase user engagement and adoption.

What is a Snap Star? This is a term used to describe Snapchat’s verified users. Eligibility is determined by factors such as account engagement, Stories for a public audience, authenticity, content quality and adherence to Snapchat’s community guidelines and terms of service.

What are Snap Stories? Snap Stories are a collection of Snaps that play in the order they were taken. Snap Stories are only available for 24 hours.

The new mid-roll ads would play in between Snap Stories for verified creators.

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Jason February 15, 2022 0 Comments

Google denies mass search ad disapprovals or bugs with ad policy enforcement

Over the past day or so, there has been an unusual spike in the number of complaints around Google Ads disapproving search ads. The disapprovals mostly seem to be around a policy named the “government documents and official services,” and it is confusing a lot of advertisers.

Google has stated there is no bug with the with its ad policy enforcement and Google has not seen any mass disapprovals of search ads.

Google’s statement. Ginny Marvin, the Google Ads Liaison said on Twitter “safety is paramount and our policies span range of concerns, including the content of ad creatives and advertiser behavior. The issues addressed in this story aren’t related. We also haven’t seen any “mass” disapprovals that would indicate a bug.”

I followed up to ask if maybe there was a step up in policy enforcement and Ginny Marvin said “No, and there’ve been no “mass” disapprovals.”

“The teams are keenly aware that policy flags are disruptive and work incredibly hard to strike the right balance. Safety is critical to a healthy system. Advertisers can request as reviews and/or appeals,” Ginny Marvin added.

The complaints. There does however seem to be an increase in the number of complaints from advertisers. Lior Krolewicz from Yael Consulting posted that they saw widespread ad disapprovals across numerous client accounts. “43 different accounts in our MCC, none of which deal with government documents or services, were seeing ads disapproved for the same reason. Accounts ranging from HVAC companies in California, eCommerce beauty product, to orthopedic insoles, had ads disapproved for this reason. 9 different accounts even had ads in their brand campaign stop serving due to this disapproval,” Lior wrote.

John Doherty from Credo complained on Twitter saying “I’ve had 2 brand new ads accounts for @ninja_editor, that haven’t had the opportunity to spend anything, be suspended for suspicious payments”.

PPCGreg posted on Twitter saying “our accounts were hit, en masse. Support confirmed the error in 1 accouint but said the fix would take 2 days. any chance we can speed that up?”

There is also a large thread of complaints about this on Reddit and numerous ones in the Google Ads help forums, which I covered here.

Why we care. So there does seem, at least anecdotally, that there is an increase in ad disapprovals and suspensions but Google is saying there is nothing to see here.

If you were impacted by ad disapprovals in the past 24-hours, you should know you are not alone. But Google is telling advertisers to deal with these disapprovals or suspensions via this help page.

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Jason February 15, 2022 0 Comments

Microsoft Advertising nearly doubles available markets with 29 more countries

Microsoft Advertising has launched in 29 more countries in Europe and Africa, the company announced Monday. This expansion will increase the platform’s reach by 41 million customers, adding 400 million monthly searches on Microsoft and partner sites, according to the company.

Why we care. Advertisers that use Microsoft Advertising can now reach potential customers in 29 new markets. This update may make Microsoft Advertising more attractive to advertisers that sell products or services internationally.

The company plans to continue expanding throughout 2022 by launching in new markets in Latin America, the Middle East, Africa and Asia.

The new markets. Beginning today, the following markets are available on Microsoft Advertising: Albania, Andorra, Bosnia, Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Greece, Hungary, Iceland, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, North Macedonia, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, South Africa, Turkey and the Vatican City.

As such, Microsoft Advertising will also support the following languages: Albanian, Bosnian, Bulgarian, Croatian, Czech, Estonian, Greek, Hungarian, Icelandic, Latvian, Lithuanian, Macedonian, Maltese, Polish, Romanian, Serbian, Slovak, Slovenian and Turkish.

Supported products and ad formats. In each new market, Microsoft Advertising will support: text ads, Responsive Search Ads, Dynamic Search Ads, Shopping Campaigns, audience targeting (age, demographic, location, device), remarketing, Dynamic Remarketing, automated bidding (maximum clicks, maximum conversions, target cost per acquisition (CPA) and target return on ad spend (ROAS)), Universal Event Tracking (UET) and Conversion Tracking.

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Jason February 14, 2022 0 Comments

Google Ads issue results in missing conversions from data-driven attribution

Google Ads suffered from a reporting delay for a portion of conversions using data-driven attribution. The issue occurred between 7:54 p.m. and 12:34 p.m. PST on February 9.

The issue has been resolved and the company is working on recovering the attribution data. Once resolved, the data will be reflected in reporting. Bidding was not affected, Ginny Marvin, Google’s ads product liaison, has confirmed.

Why we care. If you’re missing conversion data in Google Ads from February 9, this could be why. Any time data goes missing, it can impact your ability to assess campaign performance (and make decisions based on those assessments) as well as reporting for stakeholders.

The issue has been fixed, so we shouldn’t have to worry about it moving forward, but it’s a good idea to make note of when the issue occurred and to let stakeholders know.

About data-driven attribution. Data-driven attribution uses machine learning to understand how each marketing touchpoint contributed to a conversion, which may result in reporting that more accurately reflects your users’ full marketing journey. In September 2021, Google announced that this model would become the default attribution model for all new Google Ads conversion actions.

This is a move away from last-click attribution, the previous default model, in which only the final interaction is counted toward the attribution.

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Jason February 12, 2022 0 Comments