Category: Bing

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Bing’s Ethical Shopping hub expands to U.S., Canada

Microsoft Bing’s Ethical Shopping hub is now available in the U.S. and Canada. It launched in December, but only in the UK.

In addition, the hub has a new design and the experience can be triggered when people search for relevant queries in English.

What is the Ethical Shopping hub? It allows people to search for fashion products in categories such as eco-friendly, fairtrade, recycled, vegan and more. Every brand included in the experience receives a rating (powered by Good on You) based on three sustainability areas: people, planet and animals. 


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New design. Microsoft Bing is giving searchers more visibility into sustainability. Now, when you hover over the Ethical Choice label on a product listing you will see the overall brand rating (e.g., It’s a Start, Good, Great) and which criteria it is rated well on (e.g., Eco-Friendly, Organic, Vegan). Here’s an example screenshot from the hub:

So, if it’s important for a shopper that a brand is rated as Eco-Friendly, this notation could help lead to a sale.

Integrated into Microsoft Bing search. It’s more than a hub now. Microsoft said in their blog post they have also expanded the experience so that it will show up when searching relevant queries on Bing. This should lead more searchers to discover the Ethical Shopping hub.  

Why we care. This is good news for fashion brands that offer sustainable products. Microsoft Bing is rewarding environmentally-friendly brands with greater visibility on relevant search queries. Opening up beyond the UK means more chances to earn sales in the U.S. and Canada. 

The post Bing’s Ethical Shopping hub expands to U.S., Canada appeared first on Search Engine Land.

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Jason April 23, 2022 0 Comments

Indexing: A tale of two search engines

Messy SEO is a column covering the nitty-gritty, unpolished tasks involved in the auditing, planning, and optimization of websites, using MarTech’s new domain as a case study.


This installment of “Messy SEO” details my process of working with our team to analyze indexing patterns for MarTech’s pages. In Part 6, we discussed the necessity of creating pillar pages to establish a better site hierarchy and rank for our most relevant topics.

RELATED: Google lets you report an indexing issue

MarTech.org has had many indexing issues since its creation last year. The most pressing one lately is that Google seems to be prioritizing outdated content in the SERPs, meaning many of the (now redirected) Marketing Land and MarTech Today URLs are still populating the index. As a result, the majority of MarTech’s top-performing pages are irrelevant to our brand as it exists today. 

One of the ways we’re addressing this issue is by creating pillar pages that center on the main industry topics we cover at MarTech. This will help us establish a hierarchy of relevant topics.

We’ve primarily focused on Google’s indexation throughout this process, neglecting to review the ways other search engines have treated our content. So, we decided to compare the MarTech, Marketing Land, and MarTech Today data from Google with that from Microsoft Bing – and the discrepancies were telling.

Indexing status almost a year after migration and consolidation

There have been a lot of changes to MarTech’s indexing since the migration, most notably the title change issues. Thankfully, these were largely resolved, but there are some other issues we found when comparing the content indexed on Google and that on Bing.

Google’s indexing

Despite many lingering indexing issues, Google has made some adjustments to MarTech’s indexation over the past year. The search engine removed virtually all of our duplicate URLs after we set up our redirects, and a good portion of Marketing Land and MarTech Today pages have been removed as well. However, we’ve recently noticed some interesting performance and indexing trends.

Performance. The majority of the top pages from the past three months in terms of interaction are legacy pages that have little to no relevance to our MarTech brand. Aside from the homepage, the “What is MarTech” page, and our CDP platform page, the top URLs are largely irrelevant to our target audience.

Page Impressions Clicks Avg. Position
/ 590170 13778 25.34
/content-marketing-done-right-8-examples-can-learn/ 529481 7429 30.13
/top-10-payment-processing-companies-world/ 717026 7259 32.48
/what-is-martech/ 278783 6773 11.33
/8-companies-social-media-right-marketers-can-learn/ 251427 5087 48.91
/martech-landscape-customer-data-platform/ 369856 3882 23.16
/100-questions-you-must-ask-when-developing-web-site/ 77152 3580 27.66
/10-steps-target-connect-potential-customers-effectively/ 170443 3353 20.48
MarTech’s top-performing pages on Google.

Granted, these articles have been live for years, building up authority on the Marketing Land and MarTech Today domains. But, after almost a year of MarTech being live, it’s odd that there are so many old, less relevant pages sitting at the top of our performance lists – especially when our team has published so much good content since then.

Indexed pages. Google has roughly 29,000 MarTech URLs in its index. The majority of these are relevant links we’ve placed in our sitemaps. However, there are over 7,000 URLs in the “Indexed, not submitted in sitemap” category. Many of these URLs are irrelevant — a disconcerting number have parameters that look like either tracking code or, in some cases, spam.

URLs with parameters in the index.

The prevalence of URL parameters isn’t surprising, but it’s not clear why Google is including so many of these in the index. The more alarming trend, however, is the number of Marketing Land and MarTech Today URLs that are still in Google’s index as well.

Marketing Land URLs on Google.
MarTech Today URLs on Google.

We know that there are plenty of Marketing Land and MarTech Today URLs online, both in our older pieces of content and on other websites. But it’s strange to see so many still in Google’s index.


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Bing’s indexing

Bing’s indexing tells a different story. Though there are still plenty of irrelevant content pieces, they’re much less prominent in the SERPs.

Performance. MarTech’s top-performing pages on Bing look somewhat similar to those on Google. The homepage, “What is MarTech” page, and legacy pages are still there, but we also found one of our more recent news articles in the mix. The importance of the piece to our industry undoubtedly helped bring it to the forefront, but it’s peculiar that Google didn’t treat it the same way.

Page Impressions Clicks Avg. Position
/ 1.2k 119 4.75
/10-steps-target-connect-potential-customers-effectively/ 586 27 5.99
/100-questions-you-must-ask-when-developing-web-site/ 231 17 4.96
/whats-big-idea-3-fundamentals-successful-digital-creative/ 408 14 5.36
/what-is-martech/ 613 14 5.04
/top-10-payment-processing-companies-world/ 4.6k 11 7.51
/5-roles-need-marketing-team-2-roles-havent-thought/ 132 10 7.73
/google-to-end-universal-analytics-in-2023/ 40 8 3.55
MarTech’s top-performing pages on Bing.

This newer article’s numbers are encouraging, but, just like the results on Google, our more relevant topic pages are failing to perform well.

Indexed pages. Bing has indexed fewer of our MarTech pages (roughly 17,000 URLs), which isn’t surprising, given how much smaller it is than Google. However, after analyzing these URLs, we found the ratio of relevant content to irrelevant content to be much lower. We’re not seeing a huge number of indexed URLs with parameters.

The most glaring difference between the two search engines is their indexing of our old domain pages. While Google still retains over 2,000 URLs from Marketing Land and MarTech Today, there are only 143 of these URLs left in Bing’s index.

Marketing Land URLs on Bing.
MarTech Today URLs on Bing.

Yes, Bing had fewer of these pages to begin with, but the inconsistency is still shocking.

A discrepancy between Google and Bing’s indexing

Of the two search engines, it seems Bing is doing a better job of crawling our old URLs and adjusting its index accordingly. This makes sense — there are fewer pages indexed on Bing, so the search engine has less to clean up.

But why is Google holding on to so many of these old URLs? One possible explanation is that it simply hasn’t crawled all of the old URLs yet. This would mean it hasn’t found the 301 redirects we put in place, believing the old sites are still live.

This seems unlikely, however, as we migrated the site almost a year ago. Google has had plenty of time to crawl our pages. Yet, we’re still open to this possibility.

Another explanation could be that there’s a structural issue on the MarTech site that is somehow telling Google the old domains are still live. We’re conducting some deep technical audits at the moment to determine if this is true. Until we know more, we’re going to continue to create good content and do all we can to help it rank higher than the less relevant pages.

Have you noticed discrepancies in indexing between Google and Bing? How are you addressing the issue? Email me at cpatterson@thirddoormedia.com with the subject line “Messy SEO Part 7” to let me know.

More Messy SEO

Read more about our new MarTech domain’s SEO case study.

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Jason April 9, 2022 0 Comments

Microsoft Bing adds automobile and car search features

Microsoft Bing now has new car and automobile search features to let you find your next car, the company announced on its blog. You can search for used cars on Bing, you can search for specific car makes and models and then Bing will provide you search box that you can filter to find the car you are looking for.

What it looks like. Here are some screenshots of the search box in Microsoft Bing for searches on Kia K5 and SUV for sale:

Also, there are links to the MSN Autos marketplace in the knowledge panels for these car related searches under the “learn more” and “shop used cars” right above the car specifications.

Local. You can also browse local car inventory on Bing Local and Bing Maps. Microsoft said you “can now quickly and easily find vehicles for sale on Bing.com’s new Local Auto Dealership Storefront or using the browse-by-map feature.”

List your car. Microsoft allows you to list your car on MSN autos over here, where you fill out a listing form that will post your vehicle ready for sale. “In just a few simple steps, sellers enter the basics about the car for sale, upload photos, add a detailed description and finish the listing with any extra info that might make the car appealing to buyers. Your car is now for sale,” Microsoft said.

Why we care. Buying a car these days, in this market, is incredibly hard – there is very little inventory, what is available is very expensive and hard to get your hands on. Maybe this will make it easier for you to find the car you are looking for and also make it easier to sell your used car faster.

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Jason February 4, 2022 0 Comments

Bing launches travel-oriented results pages and a trip-planning hub

Microsoft Bing has launched a new travel search experience, the company announced Friday. The new experience consists of travel-oriented search results pages for destinations as well as a new trip-planning and booking hub known simply as the Travel Guide.

Why we care. For years, search engines have been expanding their travel offerings to the dismay of online travel agencies — Bing’s new travel features only continue that trend.

The new destination search results pages are visual-heavy, which may make them more compelling to users. Many of the search features, like hotel results or the “Explore destination” carousel, take users to other Bing properties. And, since they’re more visually compelling than a standard search listing, it may be even more difficult for OTAs to compete in the search results.

The new Travel Guide is quite similar to Google’s travel portal, but both Bing’s Travel Guide and its destination search results seem to be designed for discovery, which may help it serve customers that are in the initial stages of their planning. 

Revamped destination search results. Searching a destination on Bing may trigger its new travel search experience (shown below for the query “honolulu”).

This search results page format includes a large search feature containing a link to the Travel Guide (more on that below) for the destination, as well as carousels for local attractions and news. The best time of the year to visit and hotel listings are also prominent on the page, along with Tours and activities ads.

Introducing Bing’s Travel Guide. “The Travel Guide serves as a jumping-off point for your trip-planning needs,” Microsoft said in the announcement. The guide’s landing page shows numerous destinations and provides users with ideas for the type of traveling they’d like to do (solo, romantic or budget, for example). It also showcases flights to various locations, coupons and deals, sample itineraries and travel packages.

An example of a Bing Travel Guide page.
The Travel Guide page for Amsterdam. Image: Microsoft.

Users can also search for a particular destination to see potential itineraries, attractions, and flight and hotel information. Clicking on the “Book flights” or “Book hotels” links takes users to Bing’s flight and hotels results, respectively.

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Jason December 18, 2021 0 Comments

Microsoft Bing launched Page insights

Microsoft Bing Page insights is now live in the Bing search results for the search results snippets, the company announced today. You will see a lightbulb icon on the right side of the search results that provides more details about the search result before you click on it.

Microsoft said that Page insights “provides a summarized insights from a page on your search results so you can find what you’re looking for faster.”

What it looks like. Here is a screenshot of this new feature, which you can see yourself for a search on [mars mission nasa] on Bing:

More on page insights. Page insights “helps you verify that the source is relevant to your needs, helps you get caught up to speed at a glance on top factoids you didn’t know about, and lets you jump straight to the relevant section of the page when you click ‘Read more’ for a specific question,” the company said. There is also a section to “explore more” to find more relevant search results.

Only desktop. Microsoft said this feature is only available on desktop search results because of the “screen size required to properly display the results.”

Months of testing. Microsoft Bing has been testing variations of this since June and the lightbulb variation since October.

Why we care. First, you might want to see if your site’s Bing snippet has this Page insight feature and if so, if the content and images within the Page insights box looks accurate and positive. So test it out for some of your more valuable keyword phrases.

Also, from a searcher feature, it is a fun little tool that we’ve seen variations from other search companies in various forms previously.

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Jason November 23, 2021 0 Comments

Windows 11 update forces users into Edge, regardless of their default browser

An upcoming Windows 11 update will block third-party apps from enabling users to select which browser and search engine Start menu searches open in, according to The Verge. Start menu searches open in the Edge browser, with results from Bing, regardless of the user’s designated default browser and search engine.

Why we care. Bypassing user-assigned defaults to open search results in Edge and Bing forces more users into Microsoft-owned channels. This presents more opportunities for Microsoft to show ads to those users, even if Edge and Bing aren’t their default choices. This may slightly, and somewhat artificially, add more value to some of Microsoft’s ad products, while strong-arming users into trying its browser and search engine (albeit in a limited sense), which might increase adoption over the long run.

EdgeDeflector was released in 2017, but only recently has Microsoft taken action against it and similar apps that enable users to designate which browser its Start menu search results open in. “The [500 thousand] EdgeDeflector users were probably never more than a nuisance to Microsoft,” Daniel Aleksandersen, the developer of EdgeDeflector, said in a blog post, “However, last month both the Brave and Firefox web browsers either copied EdgeDeflector’s functionality or signaled it was on the roadmap … That news probably did make Microsoft sit up and pay attention.” At the time of publishing, Firef had roughly 218 million monthly active desktop users.

Edge-only Start menu search results. Regardless of the user’s default browser choice, Microsoft launches Edge and Bing when showing results for searches conducted from the Windows 10 and Windows 11 Start menu. In Windows 11, searches from the Widgets panel also only open in Edge and Bing.

EdgeDeflector and similar third-party apps offered a way to overcome this limitation, enabling users to open Start menu search results in the browser of their choice. However, Microsoft has confirmed that an update, which is scheduled to roll out in the coming weeks, will put an end to these workarounds. “Windows also offers certain end-to-end customer experiences in both Windows 10 and Windows 11, the search experience from the taskbar is one such example of an end-to-end experience that is not designed to be redirected,” a Microsoft spokesperson said in a statement to The Verge, “When we become aware of improper redirection, we issue a fix.”

Firefox was planning its own workaround. “We have worked on code that launches Firefox when the microsoft-edge protocol is used for those users that have already chosen Firefox as their default browser,” a Mozilla spokesperson said in a statement to The Verge, “Following the recent change to Windows 11, this planned implementation will no longer be possible.”

Switching default browsers is also more difficult than it used to be. Windows 11 introduced a new workflow for switching default browsers: Users can still select “Always use this app” in the prompt that appears when they first launch a browser, but if they don’t do that, they will have to take additional steps and assign a default browser for each file or link type (HTM, HTML, PDF, HTTP, HTTPs, etc). This process takes longer than it did on Windows 10, where users could switch default applications for web browsing, email, photos, videos and so on without digging into file formats or link types.

Additionally, Mozilla has added an option to set Firefox as the default browser with a single click. This option is only available in the version of Firefox downloadable from the web — it’s missing from the version of Firefox in the Microsoft Store, where Microsoft has restricted that feature to its own Edge browser.

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Jason November 15, 2021 0 Comments

Microsoft Bing expands Shopping options for users, gives retailers more options to reach shoppers

Bing Shopping now includes new customer-focused tabs to help shoppers find exactly what they’re looking for all in one place. The new tabs categorize commerce options under headers like Departments, Deals, Trending products, Price drops, Stores, and more. “These enhanced options provide useful hover menus and informative page guides which highlight choices, deals, and trends,” said the announcement.

With shopping season already upon us, the options for retailers are opening up. Both Google and Microsoft (as well as Facebook and other social channels) are investing in ways to help both small retailers and big-box stores be where they need for customers to find them. Search Engine Land sat down with Sumit Chatterjee, Lead Product Manager at Microsoft Shopping, to chat about the future of Shopping at Bing and how the product roadmap will continue to help both users and retailers find each other.

How Shopping has worked in the past. Chatterjee emphasized that Bing Shopping was previously very search-driven and often only included products from advertisers who paid to show up in the carousels and listings. In August of last year, the company opened up an organic shopping listing option to retailers who participated via the Merchant Center. The feed-based system was limited at first but has grown since. Before this option was available, though, only advertisers who paid to have their product show in listings were able to get traffic from this section of Bing Shopping.

Bing Shopping moving up-market. Along with the upgraded Shopping tabs, Chatterjee says that Microsoft is moving Shopping up the funnel. The company announced in September that Shopping options will soon be available in Edge. The updates will include “easy access to online expert reviews and customer ratings for over 5 million products right from the address bar when shopping in Microsoft Edge” said Liat Ben-Zur, Corporate Vice President. Along with Shopping directly from your browser, Chatterjee also hinted at new shopping options tapping directly into the Windows user base. 

Becoming a shopping recommendation engine. The new direction for Bing Shopping is to become a recommendation engine over just a search engine. Chatterjee explains that Microsoft is noticing three main types of shoppers who use Bing: trend seekers, passive shoppers, and deal seekers. Using privacy-focused shopper data, the shopping experience will eventually become “query-less” says Chatterjee. Being able to make “for you” recommendations will “add another dimension for users.” Bing will be able to customize shopping suggestions based on these shopper types and the overall retail landscape trends it’s seeing.

Bing shopper types. Trend seekers are looking for shopping recommendations based on what others are buying at the time. It could be fashion, trending holiday toys, or any other popular item or item type. For these types of shoppers, Microsoft will have recommended deals based on what the platform is seeing everyone else buying and the best pricing options for buyers. The “highly rated” indicator will also show that many other shoppers have reviewed a trending product for its quality. Passive shoppers would also benefit from the recommended or “for you” deals section. They may just be browsing to see what’s out there or out of boredom, so the personalized suggestions and indication of sales could be what tips them over the edge to buy. The deal seekers will be able to look into price history, ratings and reviews, too. A new section on the roadmap, Chatterjee explained, is a “Good/Great/Epic” deals section which will encourage these deal-seekers to buy while the prices are the best.

Stores have to opt in to make it work. In order for the model to work for both shoppers and retailers, stores will have to opt-in to providing their “entire corpus of products. Right now, they can do that through the Merchant Center:

  • If you’re currently a Microsoft Shopping Campaigns customer, there’s no action required by you to participate. All approved product offers in Microsoft Merchant Center will automatically be opted into [Bing Shopping listings]. 
  • If you’re not a Microsoft Shopping Campaigns customer, create a Microsoft Merchant Center store, submit all eligible products, and ensure they’re approved. When the Merchant Center store is created you’re opted-in to the free Product Listings offering, enabling your approved products to be eligible to show in the free products listings section on the Bing Shopping Tab.

Microsoft Bing’s new Shopify integration is another way they’re making this process as easy as possible for retailers. “Currently available in the U.S. and Canada, the Microsoft Channel app within Shopify allows businesses to show up automatically in the Microsoft Bing Shopping tab and the Microsoft Start Shopping tab for free as product listings,” Search Engine Land wrote in October of this year.

Going from a price comparison tool to a shopping destination. The Bing Shopping product roadmap includes new features that will bring convenience to purchase, Chatterjee also told Search Engine Land. Along with becoming a recommendation engine, Bing Shopping strives to become a shopping destination by integrating express checkout and shipping directly into Bing Shopping. Shoppers will be able to check out directly through Edge:

“To use this feature while shopping in Microsoft Edge, select guest checkout within the retailer site and then click Try express checkout in the address bar. If you’ve used this feature before, you’ll see your autofill information there. Review the information for accuracy and then click ‘Try all coupons and autofill details,’” said Ben-Zur.

The auto-fill option replicates services like Amazon’s one-click buy making the buying experience even more seamless for shoppers — and reducing checkout barriers that cause abandoned carts and prevent the final conversion.

Why we care. Chatterjee told us that there are 1 billion impressions per year in the Bing Shopping canvas. That number will likely only grow as Microsoft expands their shopping product offerings through to Edge and Windows. As a free listing service that opts in search marketers and retailers with easy-to-use integrations and feed-based systems, it seems like a no-brainer that commerce marketers and even SMBs could benefit from participating in their Shopping roadmap. Many shoppers already use the Bing Shopping tabs to price-compare, which can lead to products seeming like commodities. Many retailers would prefer their shoppers land on-site to discover the value of their products and drive value-based conversions. However, the buy now and checkout options could mean lower friction in the final buy. Either way, it’s worth participating in as the Shopping product continues to grow.

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Jason November 3, 2021 0 Comments

Consumer interest in nightlife, entertainment, fitness businesses surge; Thursday’s daily brief

Search Engine Land’s daily brief features daily insights, news, tips, and essential bits of wisdom for today’s search marketer. If you would like to read this before the rest of the internet does, sign up here to get it delivered to your inbox daily.

Good morning, Marketers, “What was that one taco place we ordered from last summer?”

Search isn’t just conducted on the world wide web — it occurs in inboxes, order histories, the DMs and more. Search engines are focused on helping us find the new information we’re looking for and, although some degree of personalization impacts the results, it’s very difficult to remember which listing you clicked on if it wasn’t in the top positions or a brand you recognize (which speaks to the importance of branding).

Back to my greeting at the top: My partner wanted to order from that same place again and it took us 30 minutes — both searching our inboxes, order histories and various food delivery platforms — to finally find the restaurant. “That is sad,” my colleague Barry Schwartz said when I told him about it. It is sad that platforms haven’t prioritized their internal search features to more quickly and accurately surface our historical interactions — if you’ve ever had to search by date in Gmail, you probably know what I’m talking about. This could have been lost business for that restaurant and, in a more general sense, diminishes our marketing efforts because it’s not very useful to be top-of-mind if the inability to locate a piece of crucial information prevents prospective customers from converting.

George Nguyen,
Editor


Business reopenings have flattened while new leisure and hospitality openings drove growth, according to Yelp

Eighty-five percent of temporarily closed businesses in the U.S. since the onset of the pandemic have reopened as of September 30, 2021, according to Yelp. In Q3 2021, new hotels (up 32% YoY), nightlife (up 30% YoY) and beauty (up 7% YoY) businesses drove openings, although total new business openings nationwide have flattened (increasing just 1% YoY). Consumer interest in the nightlife, fitness and entertainment sectors has also risen substantially — interest in dance clubs is up 67%, yoga is up 41% and indoor play centers are up 204%, for example.

Why we care. These statistics give us a general idea of how local businesses are operating and what’s top-of-mind for consumers. Business reopenings have decreased, which may mean that temporarily closed businesses are becoming less common and that local economies are adapting. While leisure and hospitality drove new business openings, these businesses may still be navigating a labor shortage, which can severely impact the ability to serve customers and undermine marketing efforts. The restaurant and food industry is facing a similar labor shortage, along with rising food prices, which may explain the diminished growth nationwide. In the nightlife, fitness and entertainment industries, consumer interest has exceeded 2019 levels across the board — save for movie theaters — which may indicate less hesitancy among consumers to engage in activities where social distancing is difficult or impossible.

These statistics can be interpreted as generally positive, but it’s important to remember that it’s historical data. The pandemic is still here and so are its side effects: Inflation is at its fastest rate in 13 years, there is a labor shortage in certain sectors, mask mandates remain in effect in some states, certain cities have vaccine requirements for indoor businesses and supply chain difficulties are trickling down to customers. In addition, we are approaching the holiday season, which saw a substantial spike in COVID cases last year — business owners and marketers should have a plan in place should history repeat itself.

Read more here.


Holiday sales are predicted to break a new record even though Cyber Week growth is slowing

Holiday growth predictions for the biggest shopping holidays

U.S. online holiday sales will reach a new record, $207 billion, from November 1 to December 31, according to Adobe’s Holiday Shopping Forecast. That’s up 10% YoY, a strong growth rate after a year in which the pandemic drove customers towards e-commerce. However, major shopping holidays seem to be losing steam (see the chart above): While Cyber Week (Thanksgiving through Cyber Monday) is expected to drive $36 billion in online spending (17% of the entire holiday season), growth has slowed, coming in at just 5% YoY — half the rate of the season’s overall growth. Nevertheless, Adobe expects Cyber Monday to remain the biggest shopping day of the year, although the three major shopping days (Black Friday, Cyber Monday and Thanksgiving) are growing less than the season overall.

Here are some more quick stats from the report:

  • U.S. consumers will pay 9% more on average during Cyber Week this year, compared to the last holiday season.
  • Out-of-stock messages are up 172% vs. pre-pandemic period (Jan 2020); and up 360% vs. Jan 2019.
  • Online revenue from Buy Now Pay Later (BNPL) this year has been 10% higher than 2020 and 45% higher than 2019. Shoppers are also using BNPL for less expensive orders, with the minimum order value dropping to $225 (a 12% decrease YoY).

Why we care. “We are entering a second holiday season where the pandemic will dictate the terms,” said Patrick Brown, vice president of growth marketing and insights at Adobe, “Limited product availability, higher prices, and concerns about shipping delays will drive another surge towards e-commerce, as it provides more flexibility in how and when consumers choose to shop.”

Additionally, Cyber Week’s diminished growth is something we’re also seeing for other major shopping holidays — Memorial Day, Labor Day and President’s Day grew on average 16 percentage points slower in two-year growth than the seven days leading up to them, according to the report. This may indicate that retailers are spreading out their sales over more days and/or a shift in when consumers are shopping.


After 13 years, Frédéric Dubut, principal product manager, core search & AI, departs Microsoft

Frédéric Dubut (left) and Fili Wiese at SMX Advanced in 2019.

After thirteen years, Frédéric Dubut, principal PM manager, core search & AI at Microsoft, announced his departure on Monday. Dubut has been an avid contributor to the search community, lending his insights into the inner workings of Bing for our Bing SEO guide as well as speaking at SMX on webspam and penalties, Bing’s “quest for intelligent search” and more.

Why we care. In addition to being an industry, search marketing is also a community of professionals that do our best to share what we know so that our colleagues and the brands they work for can succeed. In his role at Microsoft, Frédéric Dubut exemplified these qualities and greatly contributed to the industry’s understanding of how Bing crawls, indexes and ranks. Dubut has not disclosed where he’s headed next, nevertheless, we hope the best for him and are optimistic that whoever steps into his now-former role will also be a steward and advocate for SEOs.

Read more here.


Rethinking ROAS, the Search Quality Evaluator Guidelines and creative briefs

The ROAS pathology: How revenue-based optimization is selling you short. “As ad channels like Google Shopping become increasingly hands-off in nature, the true competitive advantage will not be in bidding itself,” wrote Mike Ryan, head of retail insights at Smarter Ecommerce, “But rather in being able to determine the actual ROI more realistically than your competitors.” Ryan’s article highlights the potential dangers of ROAS as a KPI and how advertisers can stay ahead of the competition by ditching this metric.

Dive deep into the refreshed Search Quality Evaluator Guidelines. On Tuesday, Google announced an update of its Search Quality Evaluator Guidelines — the first update in over a year. Jennifer Slegg, founder of The SEM Post and SMX speaker, has published her very detailed guide to all the latest changes, even the ones not mentioned in the change log.

Types of creative briefs. This week’s Marketoonist pokes fun at the many approaches marketers and their agency counterparts take in coming up with a creative game plan. “Because most marketers give insufficient attention to the creative brief, this gives an advantage to the few that do,” said Marketoonist creator Tom Fishburne, “Inspired briefs attract inspired teams and lead to inspired work.”


We’ve curated our picks from across the web so you can retire your feed reader

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Jason October 21, 2021 0 Comments

Google Search Console’s public-facing tools to match URL Inspection tool; Tuesday’s daily brief

Search Engine Land’s daily brief features daily insights, news, tips, and essential bits of wisdom for today’s search marketer. If you would like to read this before the rest of the internet does, sign up here to get it delivered to your inbox daily.

Good morning, Marketers, let’s rewind the clock just a few days.

Sunday, October 10 was World Mental Health Day. I typically don’t mention such days after they’ve passed, but it was also my birthday so I’m hoping you’ll let it slide — and, perhaps sharing my experience may help others prioritize their wellbeing.

I’ll keep it short: I never explored therapy as a younger person, but once 2020 came around, I found myself more frequently frustrated and overwhelmed by even the most minor inconveniences. And I’m not alone. Data from the 2021 Marketing Week Career and Salary Survey reveals 40.2% of the 2,453 respondents surveyed say lockdowns, COVID worries, and working from home has had a “somewhat negative” or “very negative” impact on their mental health.

This summer, I enrolled in weekly therapy sessions. For me, the experience has been a mixed bag but knowing that I’ve shaken off the inertia and sought help has been enormously comforting. And, in general, I feel slightly less anxious because I know there’s always someone I can reach out to.

The first step can be the hardest. If you’re trying to get started, Mayo Clinic has a solid list of tips for finding a mental health provider and the National Alliance on Mental Illness has some great questions for you to ask potential therapists. Thank you for allowing me to share that message — keep on scrolling for the latest search news.

George Nguyen,
Editor


Google Search Console testing tools to match URL Inspection tool

Google Search Console’s public-facing testing tools (specifically, the AMP, Mobile-Friendly and Rich Results testing tools) are being updated with new features to more closely align with the URL Inspection tool, the company announced yesterday. The update will bring the following fields to the public-facing tools:

  • Page availability – Whether Google was able to crawl the page, when it was crawled or any obstacles that it encountered when crawling the URL.
  • HTTP headers – The HTTP header response returned from the inspected URL.
  • Page screenshot – The rendered page as seen by Google.
  • Paired AMP inspection, Inspect both canonical and AMP URL.

This should help you align what you are reporting on between the various Google tools. Just yesterday morning Google said a discrepancy between the URL inspection tool and the crawl status reports may cause confusion. Having all these tools more aligned may lead to less confusion and a more efficient use of your time.

Read more here.


Microsoft announces updates to Smart Pages website builder

In February, Microsoft launched Smart Pages, a free website building service to help small businesses that may not have a website. Based on customer feedback, the company announced new features for the Smart Pages service this week.

Now, business owners can publish a standalone Smart Page site — without additional social and advertising tools from Microsoft’s Digital Marketing Center — for free, no payment info required. If business owners choose to partake in Microsoft Advertising later, they can easily sign up when they’re ready. There’s also a new reporting feature (shown above) that allows marketers to track pageviews, clicks, and more all within the platform. And, those managing a Bing Places account can now create a Smart Page site from their account and integrate the two properties.

Why we care. Many small businesses operate without a website, utilizing Facebook pages and local listings as their “hub” for customers, but having your own property is critical to controlling your messaging, optimizing to reach your target audience and driving in more critical traffic and potential customers. These updates open up the Microsoft Smart Pages website builder to help even more SMBs create an owned online presence and optimize it to drive more qualified leads and customers.

Read more here.


Google publishes new help documents on controlling titles and descriptions in search

Google has published two new documents to help publishers control what Google shows in the search results for the title and description of the listing. The company also introduced a new term for the title of a search result: “title link.”

The first document is named “Control your title links in search results” and it goes through best practices for writing title elements, how Google creates title links for the search results, how to avoid common issues and how to submit feedback to Google on this topic. The second new help document is named “Control your snippets in search results” and it covers how snippets are created, the differences between rich results and meta description tags, how to prevent snippets or adjust snippet length and the best practices for creating meta descriptions.

Why we care. These documents should provide additional clarity on how Google shows your search result snippets and how you can better control what comes up in Google Search. Also, having a designated name for titles in search results (“title link”) can help eliminate miscommunications among search marketers and Google.

Read more here.


Crawl, slide, scream

So, that’s why there was a spike in “Crawled – currently not indexed.” At the end of September, some SEOs began noticing more “Crawled, Not Indexed” types of notices in their GSC reports. Google’s Daniel Waisberg investigated and Google has explained, via Twitter, that “This is because the Index Coverage report data is refreshed at a different (and slower) rate than the URL Inspection. The results shown in URL Inspection are more recent, and should be taken as authoritative when they conflict with the Index Coverage report.” And, data shown in the Index Coverage report should reflect the accurate status of a page within a few days.

“It’s time to let [Facebook] slide.” Not as a political statement, but as a marketing opportunity for small businesses — that’s John Jantsch’s take. In his LinkedIn post, he argues that, without a decent following and substantial engagement, time spent posting on Facebook will have little impact for SMBs.

For the Trekkies among us. But, most search professionals will understand the reference. Sweet dreams, y’all.

The post Google Search Console’s public-facing tools to match URL Inspection tool; Tuesday’s daily brief appeared first on Search Engine Land.

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Jason October 12, 2021 0 Comments

Mozilla tests Bing as the default search engine for 1% of users; Tuesday’s daily brief

Search Engine Land’s daily brief features daily insights, news, tips, and essential bits of wisdom for today’s search marketer. If you would like to read this before the rest of the internet does, sign up here to get it delivered to your inbox daily.

Good morning, Marketers, do you remember, the 21st night of September?

I associate that Earth, Wind & Fire track with the final days of summer/early days of autumn, when the heat waves get fewer and further between and life seems to settle into a more relaxed pace.

It looks like the weather isn’t the only thing changing, though: In Q1 2021, Expedia Group brought in three times more traffic from paid search on U.S. desktops than Airbnb, Tripadvisor and Booking.com combined, according to a Bernstein report. It also attracted one million more visits from paid search in March of this year than it did in March 2019.

You may recall that Expedia Group once characterized Google as its biggest competitor, and CEO Peter Kern has been open about wanting to reduce the company’s dependence on the search engine. But, travelers responded to the pandemic by seeking out vacations they could drive to, often away from urban areas. Seizing this opportunity, the company focused on markets like the U.S. and poured ad money into promoting Vrbo, its Airbnb competitor. “Vrbo generated 2.1 million display ad visits during the first three months of 2021,” Dennis Schaal wrote for Skift, “double that of sister company Expedia.com, Tripadvisor, Booking.com, and Airbnb combined.”

Diversifying your traffic sources remains important and can help keep your business stable, instead of being at the whim of whatever platform you may be reliant on. However, circumstances can change unexpectedly and when there’s an opportunity on the table, it may make sense to act. Being able to adapt in a timely fashion is critical and search marketers should prioritize that over any single strategy at any given time.

George Nguyen,
Editor


Mozilla tests Bing as the default search engine for 1% of users

Mozilla is conducting an experiment in which 1% of Firefox desktop browsers get set to Bing as the default search engine. The test will run until early 2022 but Mozilla has not disclosed more information, such as why it’s running this experiment or why it’s doing so with Bing.

Last August, Google and Mozilla reached a deal in which the former reportedly paid the browser company between $400 and $450 million per year for the privilege of being Firefox’s default search engine in most regions. It is possible that Mozilla is looking to set up a backup plan for when its contract with Google runs out in 2023.

Why we care. Many SEOs forego Bing optimization in favor of their higher traffic counterpart, but this is another reason to diversify your target search engines. It’s also another reason to potentially invest in Microsoft Advertising. While 1% of users isn’t a lot right now, if the Google deal falls through, having a Bing/Microsoft strategy may be beneficial if Mozilla makes it the default search engine.

Read more here.


Ads proliferate in Amazon search results as ad prices surge

“For consumers looking for toothpaste on Amazon, getting to unpaid results requires two full swipes up on the mobile app,” Annie Palmer wrote for CNBC. The e-commerce platform used to feature two or three sponsored products at the top of its results, but now, there may be as many as six ads that appear above any organic listings — and, there are even more promotions as you scroll down.

Sponsored product ads accounted for about 73% of merchants’ ad spend on Amazon in Q2, according to Merkle. And, the CPC for Amazon search advertising was $1.27 in August, a 47% increase from a year ago, according to a survey of 300 Amazon merchants conducted by Canopy Management. Last year, Marketing Land (now known as MarTech), conducted a survey in which 81% of Amazon advertisers said they planned to increase their ad spend on the platform over the course of 2020 — it looks like that trend won’t be slowing down anytime soon.

Why we care. On Amazon, more ads means less visibility for unpaid listings. This creates a tough environment for merchants that aren’t able to advertise on the platform. The situation only gets worse for sellers in product categories that Amazon has entered, with its “Amazon Basics” line of products, for example.

Higher CPCs also mean that brands with bigger budgets may have an advantage. There are no dedicated ad slots in the search results, an Amazon spokesperson told CNBC, which may be a mixed blessing: more ad slots may make ads less expensive, but they’ll also take up space that might have gone to unpaid results. 


Carousels and publishing anonymously: Not unless you can help it

Brands that arbitrarily publish blog content anonymously, hear me now. When asked how publishers should handle E-A-T best practices when authors don’t want to reveal their real names due to safety concerns, Google’s John Mueller replied that it’s best to add author names where you can. “If you can’t do it for any content, and it’s all basically ‘trust us’, then I don’t know how users are supposed to deal with that,” he added. Safety is number one, but if that’s not your reason for publishing without author bylines, just know that it could hurt your organic visibility.

Should you use a carousel? No, not according to shouldiuseacarousel.com. I hate/like that carousel the information is displayed on is a bit too fast for me to read, which, I suspect, is common for many others as well. Tip of the hat to Myriam Jessier for bringing this to our attention.

Google’s automotive search features disrupt the industry. Google seems to have launched new car-related search features that provide detailed specifications about models, including pricing, sale listings, configurations and so on. “In a lot of cases, OEMs also don’t provide all the data you see so we need to look for other sources to fill the gaps. This manual work results in our data team working year-round to add all this data in a categorized structured format,” Matt Smith, executive director of SEO at Edmunds.com, said on Twitter, adding, “We add all the schema or we won’t get search features or knowledge graph rankings. Google then takes our hard work and shows it however they want… But what are you going to do, lose your snippets?”


What We’re Reading: ‘Outcomes > input’: The hustle culture fallacy

As a child, I once told my father I wanted to be rich. “How?” he asked me — I told him I’d work hard. He disapproved, telling me that I needed to work smarter, not harder. Seemed like generic advice at the time, but with the glorification of “hustle culture,” I can better appreciate the wisdom.

In Rand Fishkin’s blog post for SparkToro, the search industry veteran scrutinized some of the principles that underpin hustle culture, like the belief that anyone can get ahead if they work hard (which downplays socioeconomic privilege) or that those who work hard are simply better.

“The logical move is to either A) work genuinely hard or B) pretend and posture as though I work hard. We can easily rule out C) honestly share that my journey, like most successful entrepreneurs, is 80% luck, 20% talent, maybe less,” Fishkin wrote.

The takeaways are that, if he had slowed down in his earlier years, he probably would’ve still achieved the same level of success, if not surpassed it. And, that there are other factors that contribute to success, like luck — it’s just a lot less flashy to brag about how fortunate you are.

When I was a radio journalist, I worked a lot harder than I do now. But, that career was relatively short (only a few years) because I ultimately burned out and was desperate for something more sustainable. I really think I got lucky with my current role — without my knowledge, a colleague had vouched for me before I had even completed interviews. If you’ve been similarly fortunate, consider paying it forward.

The post Mozilla tests Bing as the default search engine for 1% of users; Tuesday’s daily brief appeared first on Search Engine Land.

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Jason September 21, 2021 0 Comments