202200217 SEL Brief
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When it comes to reaching new clients, most lenders understand the value of digital marketing. Unfortunately, it can be hard to come up with new ideas for social media posts, emails, videos, and referral requests â especially when your day is filled with loan processing tasks!
You might understand that itâs important to post new content on a consistent basis. But how do you actually plan out your campaigns?
A content calendar is a perfect tool for mortgage brokerages that want to plan out content to publish all year long. Rather than spending hours each week trying to come up with a fresh approach, you can craft a marketing plan to cover every season.
In this article, weâll give you some tips and tricks to craft a content calendar for your mortgage brokerage.Â
While it may be intimidating to try to organize your content ahead of time, once you put in the effort to plan your online feeds and releases, it will make your entire yearâs marketing much easier.Â
A content calendar usually includes some of the following items:
Your content calendar should be an accurate overview of all upcoming and scheduled social media posts. It can be organized on an Excel spreadsheet, an online calendar, or using your CRM.Â
You can build an effective content calendar as an individual agent, especially if you take advantage of powerful tools, like content libraries from your CRM. Â
If you work with a team, you can meet together once a year or once a quarter to plan out your content. This can help you to bring new ideas to the table to promote your brokerage.
You can even build flexibility into your content calendar. Want to address hot topics in the mortgage market? Set aside one slot in your calendar each week or each month to shoot a video on current events or newsworthy updates!Â
Once you have your content calendar in place, make sure to set aside time to review it. Itâs a good idea to set aside time to do this once a month.Â
For example, you can set a regular appointment to go over your content at the end of the month. Review the month to see what kinds of content got your audience engaged and what didnât. Then, you can update the next monthâs calendar accordingly!
When it comes to digital marketing as a lender, planning makes all the difference. Consistent posts are better for catching the attention of potential clients than random, sporadic ones.
The more you plan, review, and reevaluate your social media content, the easier it will become to deliver consistent content that yields results.Â
Whether you create posts from scratch, take advantage of a premade content library in your CRM, or combine the two styles, a content calendar can help you to make the most of your advertising.
While there are limitless methods, templates, and approaches to take, there are a few essential keys for success when using a content calendar. One of the best options? Using a high-powered CRM!
With BNTouch, you can explore pre-made marketing templates, customize them to your brand, and schedule new marketing campaigns with ease. Generate new leads, review analytics, and nurture potential clients through the sales funnel with ease. Schedule a demo today!
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Google has created a Data Studio sample template called the Web Stories Insights Dashboard. It provides an overview of how your Google Web Stories are performing.Â
Web Stories are visual, tappable full-screen mobile stories that can be found via Google Search and Discover.
Metrics you can view in Web Stories Insights Dashboard. There are two main tabs: Overview and Story Level. Among the metrics you can view on this dashboard:
For this template to work, youâll first need to set up tracking for your Web Stories in Google Analytics (or another analytics provider). For whatever editor you use to create Web Stories, youâll need to provide your UA Tracking ID. After youâve done this, you can view performance metrics by navigating to Behavior > Events > Overview.
Then youâll be able to see metrics including story starts, time spent, story pages viewed and story completions:
What the Web Stories Insights Dashboard looks like. This:
How to get the dashboard. You can access the dashboard here.
Once you get there, simply select your analytics account from the dropdown to see your data. Also, you can copy the template and customize it to your liking.Â
For more information, you can check out this blog post. Google also shared a video that walks you through setting up and using the dashboard.Â
Why we care. Data is king. This template provides a visual overview to help determine how well your Google Web Stories are performing. You can see how engaging your content is and how people are finding your stories. Tracking the performance of any content youâre investing time and resources into is essential.Â
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Facebook estimates that, in aggregate, it is now underreporting iOS web conversions by approximately 8%, down from the 15% in September 2021. The company cited increased adoption of best practices as the main reason for this improvement.
Why we care. While this figure can vary for individual advertisers, 8% is roughly half of 15%, meaning that iOS conversion reporting has gotten a lot better for Facebook advertisers. Still, itâs not completely accurate, which could mean that conversions may be higher than reported for some businesses.
In addition, Facebook expects some degree of underreporting to remain as part of its baseline.
Why Facebook is underreporting. The social media company has cited Appleâs iOS privacy changes as one reason for its diminished reporting capabilities. App Tracking Transparency enables iOS users to request that apps not track their activity, which limits Facebookâs (and other appsâ)Â ability to track users for advertising purposes.
Facebook has been very vocal about its opposition to Appleâs privacy measures and has even ran full-page newspaper ads against the changes.
Recommendations for better web conversion campaign reporting. For more accurate conversion reporting, Facebook recommends that advertisers running web conversion campaigns:
Recommendations for better app conversion campaign reporting. For those running app conversion campaigns, Facebook recommends:
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Facebookâs News Feed is going away. But in name only. Facebook tweeted the news yesterday that the News Feed will now be known as âFeed.â
The Feed will now be the place where users scroll to see the latest updates from family, friends, groups, brand pages and, of course, ads. Exactly the same as it was yesterday, except today it has a different name.
Facebook didnât announce any changes to the Feed algorithm. So this one seems to be a simple cosmetic change. Facebook introduced the News Feed in 2006.
The death of âNews.â So why drop news? Back in October, Facebook the company became Meta, so this could be part of the company reexamining all of its products and making sure they have the correct name.Â
But, more likely, this is just an attempt for the social network to distance itself from the word ânews.â Facebook came under massive pressure with the rise of âalternativeâ news and misinformation being spread via its platform. Social media is the primary way many people get news, and Facebookâs reach is an astonishing 2.9 billion users. Facebook is a regular source of news for 36% of Americans, according to Pew Research Center.
Perhaps this is how Facebook will attempt to say, âweâre not a news source.â After all, now they donât have a News Feed. Itâs just a Feed, you see. But you can be sure the Feed will continue to be full of news stories that will spark arguments among friends and families for years to come. They may as well have renamed the Feed to the Argument Zone if they were looking for an accurate name.Â
Why we care. Because names matter. Whenever the Facebook Feed comes up in conversations with your clients, bosses, or peers, you donât want to be referring to the Feed by its old name. Itâs like how people still use the term Google AdWords, even though AdWords was rebranded as Google Ads in 2018.
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Snapchat is launching mid-roll ads for Snap Star Stories, the company announced Monday. The new, attributable ad product is currently in closed beta and the company expects to roll it out more widely later this year.
Why we care. This new feature gives advertisers another product they can use to reach potential customers. Being able to tie conversions from these ads to a given creator also helps advertisers understand their ROI.
Since creators will get a slice of the revenue generated by their mid-roll Snap Stories, the format might encourage more adoption among influencers, which could, in turn, also increase user engagement and adoption.
What is a Snap Star? This is a term used to describe Snapchatâs verified users. Eligibility is determined by factors such as account engagement, Stories for a public audience, authenticity, content quality and adherence to Snapchatâs community guidelines and terms of service.
What are Snap Stories? Snap Stories are a collection of Snaps that play in the order they were taken. Snap Stories are only available for 24 hours.
The new mid-roll ads would play in between Snap Stories for verified creators.
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Over the past day or so, there has been an unusual spike in the number of complaints around Google Ads disapproving search ads. The disapprovals mostly seem to be around a policy named the âgovernment documents and official services,â and it is confusing a lot of advertisers.
Google has stated there is no bug with the with its ad policy enforcement and Google has not seen any mass disapprovals of search ads.
Googleâs statement. Ginny Marvin, the Google Ads Liaison said on Twitter âsafety is paramount and our policies span range of concerns, including the content of ad creatives and advertiser behavior. The issues addressed in this story arenât related. We also havenât seen any âmassâ disapprovals that would indicate a bug.â
I followed up to ask if maybe there was a step up in policy enforcement and Ginny Marvin said âNo, and thereâve been no âmassâ disapprovals.â
âThe teams are keenly aware that policy flags are disruptive and work incredibly hard to strike the right balance. Safety is critical to a healthy system. Advertisers can request as reviews and/or appeals,â Ginny Marvin added.
The complaints. There does however seem to be an increase in the number of complaints from advertisers. Lior Krolewicz from Yael Consulting posted that they saw widespread ad disapprovals across numerous client accounts. â43 different accounts in our MCC, none of which deal with government documents or services, were seeing ads disapproved for the same reason. Accounts ranging from HVAC companies in California, eCommerce beauty product, to orthopedic insoles, had ads disapproved for this reason. 9 different accounts even had ads in their brand campaign stop serving due to this disapproval,â Lior wrote.
John Doherty from Credo complained on Twitter saying âIâve had 2 brand new ads accounts for @ninja_editor, that havenât had the opportunity to spend anything, be suspended for suspicious paymentsâ.
PPCGreg posted on Twitter saying âour accounts were hit, en masse. Support confirmed the error in 1 accouint but said the fix would take 2 days. any chance we can speed that up?â
There is also a large thread of complaints about this on Reddit and numerous ones in the Google Ads help forums, which I covered here.
Why we care. So there does seem, at least anecdotally, that there is an increase in ad disapprovals and suspensions but Google is saying there is nothing to see here.
If you were impacted by ad disapprovals in the past 24-hours, you should know you are not alone. But Google is telling advertisers to deal with these disapprovals or suspensions via this help page.
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