Creating a Content Calendar for Your Mortgage Brokerage

When it comes to reaching new clients, most lenders understand the value of digital marketing. Unfortunately, it can be hard to come up with new ideas for social media posts, emails, videos, and referral requests – especially when your day is filled with loan processing tasks!

You might understand that it’s important to post new content on a consistent basis. But how do you actually plan out your campaigns?

A content calendar is a perfect tool for mortgage brokerages that want to plan out content to publish all year long. Rather than spending hours each week trying to come up with a fresh approach, you can craft a marketing plan to cover every season.

In this article, we’ll give you some tips and tricks to craft a content calendar for your mortgage brokerage. 

What Should a Content Calendar Contain?

While it may be intimidating to try to organize your content ahead of time, once you put in the effort to plan your online feeds and releases, it will make your entire year’s marketing much easier. 

A content calendar usually includes some of the following items:

  • Date and time that content will be published
  • Social media channels and accounts where posts will be published
  • Relevant descriptions, photos, and videos
  • Associated links and tags

Your content calendar should be an accurate overview of all upcoming and scheduled social media posts. It can be organized on an Excel spreadsheet, an online calendar, or using your CRM. 

Building a Calendar as an Individual Lender or a Brokerage Team

You can build an effective content calendar as an individual agent, especially if you take advantage of powerful tools, like content libraries from your CRM.  

If you work with a team, you can meet together once a year or once a quarter to plan out your content. This can help you to bring new ideas to the table to promote your brokerage.

You can even build flexibility into your content calendar. Want to address hot topics in the mortgage market? Set aside one slot in your calendar each week or each month to shoot a video on current events or newsworthy updates! 

Check Out the Results

Once you have your content calendar in place, make sure to set aside time to review it. It’s a good idea to set aside time to do this once a month. 

For example, you can set a regular appointment to go over your content at the end of the month. Review the month to see what kinds of content got your audience engaged and what didn’t. Then, you can update the next month’s calendar accordingly!

Make It Your Own

When it comes to digital marketing as a lender, planning makes all the difference. Consistent posts are better for catching the attention of potential clients than random, sporadic ones.

The more you plan, review, and reevaluate your social media content, the easier it will become to deliver consistent content that yields results. 

Whether you create posts from scratch, take advantage of a premade content library in your CRM, or combine the two styles, a content calendar can help you to make the most of your advertising.

Mortgage Broker Marketing Made Easy

While there are limitless methods, templates, and approaches to take, there are a few essential keys for success when using a content calendar. One of the best options? Using a high-powered CRM!

With BNTouch, you can explore pre-made marketing templates, customize them to your brand, and schedule new marketing campaigns with ease. Generate new leads, review analytics, and nurture potential clients through the sales funnel with ease. Schedule a demo today!

 

Request a free demo

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Jason February 17, 2022 0 Comments

Google releases Data Studio Dashboard for Web Stories

Google has created a Data Studio sample template called the Web Stories Insights Dashboard. It provides an overview of how your Google Web Stories are performing. 

Web Stories are visual, tappable full-screen mobile stories that can be found via Google Search and Discover.

Metrics you can view in Web Stories Insights Dashboard. There are two main tabs: Overview and Story Level. Among the metrics you can view on this dashboard:

  • Key Metrics: Story starts, page views, time spent and completion rate (number of story completions divided by story starts).
  • Audience Metrics: Age, gender and device.
  • Top Stories: Your top 10 stories during a selected time period, sorted by Story Starts.
  • Traffic Channels: An overview of how users have found and read your Web Stories – organic search, direct (which includes Discover), referral, social, email, or custom.
  • Story Level Performance: Key metrics and a breakdown of pageviews for a specific story.

For this template to work, you’ll first need to set up tracking for your Web Stories in Google Analytics (or another analytics provider). For whatever editor you use to create Web Stories, you’ll need to provide your UA Tracking ID. After you’ve done this, you can view performance metrics by navigating to Behavior > Events > Overview.

Then you’ll be able to see metrics including story starts, time spent, story pages viewed and story completions:

What the Web Stories Insights Dashboard looks like. This:

Web Stories Insights Dashboard, created in Google Data Studio

How to get the dashboard. You can access the dashboard here.

Once you get there, simply select your analytics account from the dropdown to see your data. Also, you can copy the template and customize it to your liking. 

For more information, you can check out this blog post. Google also shared a video that walks you through setting up and using the dashboard. 

Why we care. Data is king. This template provides a visual overview to help determine how well your Google Web Stories are performing. You can see how engaging your content is and how people are finding your stories. Tracking the performance of any content you’re investing time and resources into is essential. 

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Jason February 16, 2022 0 Comments

Facebook is still underreporting iOS web conversions, but not as much as before

Facebook estimates that, in aggregate, it is now underreporting iOS web conversions by approximately 8%, down from the 15% in September 2021. The company cited increased adoption of best practices as the main reason for this improvement.

Why we care. While this figure can vary for individual advertisers, 8% is roughly half of 15%, meaning that iOS conversion reporting has gotten a lot better for Facebook advertisers. Still, it’s not completely accurate, which could mean that conversions may be higher than reported for some businesses.

In addition, Facebook expects some degree of underreporting to remain as part of its baseline.

Why Facebook is underreporting. The social media company has cited Apple’s iOS privacy changes as one reason for its diminished reporting capabilities. App Tracking Transparency enables iOS users to request that apps not track their activity, which limits Facebook’s (and other apps’)  ability to track users for advertising purposes.

Facebook has been very vocal about its opposition to Apple’s privacy measures and has even ran full-page newspaper ads against the changes.

Recommendations for better web conversion campaign reporting. For more accurate conversion reporting, Facebook recommends that advertisers running web conversion campaigns:

  • Integrate with the Conversions API – This can create a direct connection between your marketing data (from your server, website platform or CRM) and Facebook.
  • Verify all domains – This can be especially important for conversions across multiple domains (i.e., websites that use redirectors or geo-redirects).
  • Allow enough time before analyzing campaign performance – Due to the nature of delayed data and modeled reporting, Facebook recommends waiting at least 72 hours (or the full length of the optimization window you’ve selected) before evaluating performance.
  • Align conversion events with campaign priorities – The order of your events in Event Manager should reflect your priorities (e.g., if purchases are your most valuable goal, ensure that purchases are in the number one position).

Recommendations for better app conversion campaign reporting. For those running app conversion campaigns, Facebook recommends:

  • Using a 24-hour conversion window – This helps Facebook’s systems optimize for faster and more predictable feedback cycles.
  • Optimizing for your business objective – Miscategorizing your objective can make it more difficult for Facebook to optimize for that objective.

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Jason February 16, 2022 0 Comments

Facebook drops ‘News’ from News Feed in rebrand

Facebook’s News Feed is going away. But in name only. Facebook tweeted the news yesterday that the News Feed will now be known as “Feed.”

The Feed will now be the place where users scroll to see the latest updates from family, friends, groups, brand pages and, of course, ads. Exactly the same as it was yesterday, except today it has a different name.

Facebook didn’t announce any changes to the Feed algorithm. So this one seems to be a simple cosmetic change. Facebook introduced the News Feed in 2006.

The death of “News.” So why drop news? Back in October, Facebook the company became Meta, so this could be part of the company reexamining all of its products and making sure they have the correct name. 

But, more likely, this is just an attempt for the social network to distance itself from the word “news.” Facebook came under massive pressure with the rise of “alternative” news and misinformation being spread via its platform. Social media is the primary way many people get news, and Facebook’s reach is an astonishing 2.9 billion users. Facebook is a regular source of news for 36% of Americans, according to Pew Research Center.

Perhaps this is how Facebook will attempt to say, “we’re not a news source.” After all, now they don’t have a News Feed. It’s just a Feed, you see. But you can be sure the Feed will continue to be full of news stories that will spark arguments among friends and families for years to come. They may as well have renamed the Feed to the Argument Zone if they were looking for an accurate name. 

Why we care. Because names matter. Whenever the Facebook Feed comes up in conversations with your clients, bosses, or peers, you don’t want to be referring to the Feed by its old name. It’s like how people still use the term Google AdWords, even though AdWords was rebranded as Google Ads in 2018.

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Jason February 16, 2022 0 Comments

Snapchat introduces attributable mid-roll ads for Snap Stories

Snapchat is launching mid-roll ads for Snap Star Stories, the company announced Monday. The new, attributable ad product is currently in closed beta and the company expects to roll it out more widely later this year.

Why we care. This new feature gives advertisers another product they can use to reach potential customers. Being able to tie conversions from these ads to a given creator also helps advertisers understand their ROI.

Since creators will get a slice of the revenue generated by their mid-roll Snap Stories, the format might encourage more adoption among influencers, which could, in turn, also increase user engagement and adoption.

What is a Snap Star? This is a term used to describe Snapchat’s verified users. Eligibility is determined by factors such as account engagement, Stories for a public audience, authenticity, content quality and adherence to Snapchat’s community guidelines and terms of service.

What are Snap Stories? Snap Stories are a collection of Snaps that play in the order they were taken. Snap Stories are only available for 24 hours.

The new mid-roll ads would play in between Snap Stories for verified creators.

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Jason February 15, 2022 0 Comments

Google denies mass search ad disapprovals or bugs with ad policy enforcement

Over the past day or so, there has been an unusual spike in the number of complaints around Google Ads disapproving search ads. The disapprovals mostly seem to be around a policy named the “government documents and official services,” and it is confusing a lot of advertisers.

Google has stated there is no bug with the with its ad policy enforcement and Google has not seen any mass disapprovals of search ads.

Google’s statement. Ginny Marvin, the Google Ads Liaison said on Twitter “safety is paramount and our policies span range of concerns, including the content of ad creatives and advertiser behavior. The issues addressed in this story aren’t related. We also haven’t seen any “mass” disapprovals that would indicate a bug.”

I followed up to ask if maybe there was a step up in policy enforcement and Ginny Marvin said “No, and there’ve been no “mass” disapprovals.”

“The teams are keenly aware that policy flags are disruptive and work incredibly hard to strike the right balance. Safety is critical to a healthy system. Advertisers can request as reviews and/or appeals,” Ginny Marvin added.

The complaints. There does however seem to be an increase in the number of complaints from advertisers. Lior Krolewicz from Yael Consulting posted that they saw widespread ad disapprovals across numerous client accounts. “43 different accounts in our MCC, none of which deal with government documents or services, were seeing ads disapproved for the same reason. Accounts ranging from HVAC companies in California, eCommerce beauty product, to orthopedic insoles, had ads disapproved for this reason. 9 different accounts even had ads in their brand campaign stop serving due to this disapproval,” Lior wrote.

John Doherty from Credo complained on Twitter saying “I’ve had 2 brand new ads accounts for @ninja_editor, that haven’t had the opportunity to spend anything, be suspended for suspicious payments”.

PPCGreg posted on Twitter saying “our accounts were hit, en masse. Support confirmed the error in 1 accouint but said the fix would take 2 days. any chance we can speed that up?”

There is also a large thread of complaints about this on Reddit and numerous ones in the Google Ads help forums, which I covered here.

Why we care. So there does seem, at least anecdotally, that there is an increase in ad disapprovals and suspensions but Google is saying there is nothing to see here.

If you were impacted by ad disapprovals in the past 24-hours, you should know you are not alone. But Google is telling advertisers to deal with these disapprovals or suspensions via this help page.

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Jason February 15, 2022 0 Comments

Webinar: Your guide to scoring Google 5-star reviews

Now more than ever, customers seek out information about your business online. If you don’t offer the experience your customer is looking for, your reputation may be at stake.

Discover how A&W Restaurants achieved a 25% increase in 5-star reviews on Google in six months and how you can achieve similar results or more.

To learn more on how you can boost your Google reviews, register today for “Your Guide to Scoring Google 5-Star Reviews for Multi-Location Businesses,” presented by Chatmeter.

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Jason February 14, 2022 0 Comments

Microsoft Advertising nearly doubles available markets with 29 more countries

Microsoft Advertising has launched in 29 more countries in Europe and Africa, the company announced Monday. This expansion will increase the platform’s reach by 41 million customers, adding 400 million monthly searches on Microsoft and partner sites, according to the company.

Why we care. Advertisers that use Microsoft Advertising can now reach potential customers in 29 new markets. This update may make Microsoft Advertising more attractive to advertisers that sell products or services internationally.

The company plans to continue expanding throughout 2022 by launching in new markets in Latin America, the Middle East, Africa and Asia.

The new markets. Beginning today, the following markets are available on Microsoft Advertising: Albania, Andorra, Bosnia, Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, Greece, Hungary, Iceland, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, North Macedonia, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, South Africa, Turkey and the Vatican City.

As such, Microsoft Advertising will also support the following languages: Albanian, Bosnian, Bulgarian, Croatian, Czech, Estonian, Greek, Hungarian, Icelandic, Latvian, Lithuanian, Macedonian, Maltese, Polish, Romanian, Serbian, Slovak, Slovenian and Turkish.

Supported products and ad formats. In each new market, Microsoft Advertising will support: text ads, Responsive Search Ads, Dynamic Search Ads, Shopping Campaigns, audience targeting (age, demographic, location, device), remarketing, Dynamic Remarketing, automated bidding (maximum clicks, maximum conversions, target cost per acquisition (CPA) and target return on ad spend (ROAS)), Universal Event Tracking (UET) and Conversion Tracking.

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Jason February 14, 2022 0 Comments