Save Your Clients From These 14 Homebuyer Regrets

Homebuyers’ remorse is extremely common. Unfortunately, agents often find themselves remedying home issues long after the property sale. Prevent homebuyers’ remorse now with these tips.

Save Your Clients From These 14 Homebuyer Regrets is just one of many great real estate strategies on The Spark

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Jason July 27, 2022 0 Comments

Build a World-Class Real Estate Team in 9 Steps

Planning to build a real estate team? Check out this guide! From being financially prepared to hiring the right team members at the right time, our guide covers all the essentials you need to put together a solid and successful real estate team.

Build a World-Class Real Estate Team in 9 Steps is just one of many great real estate strategies on The Spark

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Jason July 22, 2022 0 Comments

Why Mortgage Automation Software Is a Top Investment for Lenders

For many mortgage lenders, so every day is a juggling routine. You have to balance many administrative tasks with the needs of your clients. But mortgage automation software can make things easier. Here are eight reasons why you should invest in mortgage automation software.

1. Unify Your Processes

Mortgage lenders rely on several different platforms during the lending process. For instance, you might use one system to check credit reports and another to access pricing data. 

Mortgage automation software brings these disparate components together in one platform. This makes things easier and reduces the chances of details getting but not getting lost in the shuffle.

2. Boost Your Productivity

By definition, automation refers to software that operates without your direct input. Instead of devoting time to repetitive tasks, have the machines do it for you. This will let you get more done. It will also free your schedule to focus on other aspects of your business.

3. Improve Your Accuracy

Every lender knows the problems that can creep in from something as simple as human error. Lenders also know the time it takes to pinpoint and correct these errors. Mortgage automation software can also minimize mistakes. Ensuring a smooth loan application process.

4. Network Better

Loan officers often partner with other industry professionals, also most notably real estate agents. Mortgage automation software can help you develop a sales pipeline, and to guide applicants through every phase of the process. This can encourage real estate agents to work with you because they have a greater understanding of your services and process.

5. Grow Your Business

With increased productivity comes increased revenue. You can reinvest this income back into your business. With more working capital, so you can expand, hire new workers, or take on a new marketing strategy.

6. Stay Compliant

Like any industry, lenders must show compliance with existing government regulations. A software system can provide transparency as well as thorough reporting. The data stored in your software platform can ensure that you comply with all industry regulations.

7. Enhance Your Communication

Mortgage automation software allows you to automate several different processes. This includes the communication you send to your clients. Without regular communication, your clients may become frustrated and take their business elsewhere. Automation ensures that your clients receive regular updates throughout the loan process.

8. Focus on Your Clients

Most importantly, automation lets you focus on what matters most: your clients. Automation clears away the distractions and gives you more time for each customer. You’ll be able to deliver the kind of personalized attention that clients expect. You also may land future clients through word-of-mouth from your satisfied customers.

Make Your Investment Today

The future of lending is here. The BNTouch platform provides solutions to a variety of specialized needs. Our services assist with marketing, collaboration, communication, and much more. You’ll be able to deliver a new level of customer satisfaction and watch your business thrive.

Ready to get started? Request a demo today. You’ll discover how BNTouch can enhance your services and outshine your competitors.

Request a free demo

The post Why Mortgage Automation Software Is a Top Investment for Lenders appeared first on .

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Jason July 21, 2022 0 Comments

How to Ace the Follow-up After a Listing Appointment

Without proper follow-up after a listing presentation, you could lose interested clients and great referrals down the line. Ace the follow-up with this advice.

How to Ace the Follow-up After a Listing Appointment is just one of many great real estate strategies on The Spark

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Jason July 20, 2022 0 Comments

Quickly Get Out of a Real Estate Career Rut

Every real estate agent encounters a career speedbump once in a while. The important part is taking the right steps to get out of a rut – not get stuck there.

Quickly Get Out of a Real Estate Career Rut is just one of many great real estate strategies on The Spark

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Jason July 15, 2022 0 Comments

How Mortgage Workflow Automation Can Increase Customer Satisfaction

Borrowers come to you with questions, anxieties, and uncertainties. As a loan officer, it’s your job to inspire trust and confidence. Mortgage workflow automation tools can help you balance your administrative tasks.  Here are five ways that these tools can increase customer satisfaction.

1. A Faster Process

In a competitive market, speed is the name of the game. The right software platform can streamline the entire process. An automated system can reduce human errors and complete repetitive tasks with efficiency.

Borrowers can use the same software platform to upload documents and complete the process using a digital signature. This means that from start to finish, so the application process runs smoothly — and quickly.

2. Better Communication

When borrowers don’t get regular feedback from their loan officer, they get frustrated. Some will look elsewhere. A customer relationship management (CRM) platform can begin to improve communication. The system can even organize messages for later review.

But mortgage workflow automation can take your communication strategy to the next level. An automated system can send updates and reminders to your clients on your behalf. For example, once a critical piece of the loan process is complete, the system can send an update.

This gives borrowers a greater sense of transparency throughout the process. In turn, this will create greater trust in you and your services.

3. Simplified Screening Process

Ordinarily, lenders rely on several different systems to screen applicants. For instance, you might rely on different tools to check credit scores or access pricing data. But relying on different systems can make the process confusing and hard to organize.

Mortgage workflow automation unites these disconnected processes under one software platform. This will make the screening process faster, with fewer “moving pieces” to keep track of. That reduces the likelihood of lost forms or missing information. It also helps speed up the process for you and your clients.

4. Greater Control of the Process

During the loan process, borrowers get pulled in many directions. They’ll be dealing with both the realtor and you, the loan officer. Having the right software puts you in the driver’s seat.

Why is it good to have control? With you guiding the process, your clients will have greater confidence. The trust you build can help borrowers enjoy the experience rather than get frustrated by the details.

5. Personalized Attention

The mortgage industry is all about relationships. Mortgage workflow automation cuts back on the time you spend on routine tasks. The time you save can be better spent building connections with your clients.

This kind of personalized attention pays big dividends. Keeping your clients happy raises the chances that they’ll recommend you to their friends, which helps you land more leads.

Streamline Your Workflow

If you’re not currently using a CRM platform, now is the time. These digital tools can enhance your performance and keep your clients happy. The BNTouch platform can help you with everything from marketing to customer communication.

Request a demo today, and discover how BNTouch can help you deliver a superior quality of customer service.

Request a free demo

 

The post How Mortgage Workflow Automation Can Increase Customer Satisfaction appeared first on .

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Jason July 14, 2022 0 Comments

12 Ways Real Estate Agents Can Adapt and Thrive in a Market Shift

Major shifts in the real estate market are inevitable, but not easy to adapt to. Here is how real estate agents can prep and flourish in a changing market.

12 Ways Real Estate Agents Can Adapt and Thrive in a Market Shift is just one of many great real estate strategies on The Spark

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Jason July 13, 2022 0 Comments